I've been a customer (a/k/a victim) of AutoOne for nearly two years and am fed up with how they conduct business. When I first obtained insurance through Auto One, they were aware of my being on disability and at times, my SSDI check would arrive a couple of days past the due date of my insurance payment.
Once Auto One decided to start tacking on late fees, I couldn't get them to waive them, even though I've got proof this was due to no fault of my own. My premium has gone up since I complained, and they're trying to claim that it's because of a deer collision I had several years ago, which happened with a different car and was through a different insurance company.
Never mind the fact that the deer collision was unavoidable, and it is well documented with a police report, and a NY DMV report. Nope, AutoOne arbitrarily decided to boost my rate and used that accident as an excuse.
Never, ever, ever deal with AutoOne. They are ripoff artists. Save yourself the hassle and take your business elsewhere.
