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San Francisco Building & Contractors

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13 days ago

He started out well at first - and then all hell broke loose. The sub plumber became ill, and sent his son to do the work, which resulted in hot water being piped to toilets, a sewage-flooded basement and leaks all over the place. The only sub who worked well was the electrician, Howard Wong.) The roofer, the plumber, the painters, the prohect managers were all pretty hopeless. He didn't hold to the bid, told the crew I had refused to pay him (not true - he was paid as agreed and on time), called me at night begging for more money , tried to hold up my certificate of completion, ignored regulations and generally made the project a misery. Thanks to the good offices of San Francisco building inspectors and contractor friends, I was able to have the project certified complete, despite his best efforts to prevent that. Finally I took him to arbitration, where the judgement was given in my favor - and then he refused to pay (via his attorney). We surmounted that obstacle, and, with the help of Simmons Home Repair and various contractors I hired to repair the mistakes, shoddy workmanship and inept installations, as well as the help of a wonderful construction attorney named Barbara Massey, all was finally completed as it should have been. But what a nightmare experience. I can honestly say that this is one of those contractors you dread running into. So if you do run into him, keep running.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

163 days ago

they install a gutter on my roof and it doesn't drain because the pitch is off. 3 years later I found out and they wouldn't back it up. They wanted to sell me another downspout! They are a rip off! Stay away! See my review of them at SFGate.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

207 days ago

So far, I've been very happy with this company.

Robert has always come to my house ON TIME and has offerred solutions to my many, many a problem (yep, I'm restoring a Victorian) to sometimes from what I can tell more of a loss in business for him.

I highly recommend Robert.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

228 days ago

This place is never open. NEVER.

I take the train from downtown after work and get off at 24th Street on my way home to run some errands around 6pm. Is Tuggey's open? No.

I walk down 24th on my way to work the next weekday morning around 8:30. Maybe I can stop in and get what I need now. Is Tuggey's open? No.

It's a bright and sunny Sunday afternoon, around 3:30, and I'm doing some work around the house. I need something from the hardware store. Is Tuggey's open? No.

What? What gives, Tuggey's? Is this the 1960s? Are you a bank? I want to support locally-owned neighborhood businesses, but it's a little hard when you keep such terrible hours. Open your damned store and maybe I'll buy something. Sheesh.
votes 3 Helpful / 2 Funny / 0 Agree / 0 Disagree

264 days ago

Friendly Plumber came to my house to look at our water heater and give me an estimate. I wanted a tankless water heater and so this was ordered and we made an appt to come back the Monday after it was supposed to come in to do the work. While working on the heater he noticed another small part to the pipe that needed to be repaired. He did not charge me for that part because he didn't add it into the original estimate. (very honorable) He was very professional and polite. He also had very good communication, leaving messages on both my home and mobile phone with updates as we were waiting for the heater.
votes 1 Helpful / 0 Funny / 1 Agree / 0 Disagree

269 days ago

Robert is an excellent contractor! He just finished a full bathroom remodel for me, and installed a tankless hot water heater at my house in 2008. That has been a Godsend to my four kids, and we now have a gorgeous showroom, bragging rights bathroom, my wife is so psyched about.

Robert was very professional and trustworthy. We are very pleased with his quality of work, and excellent attention to detail.

The price I paid Friendly Plumber was slightly higher than the another plumber's estimate, but I am happy with the results I got.
votes 4 Helpful / 0 Funny / 3 Agree / 0 Disagree

269 days ago

I was in a desperate rush for a plumber because my bathroom sink faucet wasn't working. I found Friendly Plumber through searching their reviews, and we first did a telephone 3-way with my dear landlord -- who is tanning in Maui as I write this, to get permission for them to work. This was really helpful in eliminating any questions on my landlord's part, because we're all at least in the same page, and I'm happy my problem was attended to by a professional.

Joseph did all the work in less than 3 hours, which really helped free up the rest of my day off. I was given a 4 hour window by another plumber just to show-up, and my hot water dispenser wasn't even going to be installed the same day.

Even my landlord is miraculously happy because the plumber's charge was reasonable and all the work is backed up by a warranty.
votes 3 Helpful / 0 Funny / 3 Agree / 0 Disagree

278 days ago

Webb Construction knows how to build a building properly. The crew is always progressing, doing quality work every day. It seems like everyone on the job site knows about the state of the project, and what to do to move forward. Really high quality work, no complaints. At all.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

281 days ago

Special respect and many thanks to Joseph, who stuck with our "mystery leak" until it was solved. Gas fireplaces are tricky in that it's a specialty area between plumbing and electrical. Many plumbers can not handle this type of repair. I know because I went through eight seemingly expert companies in the Yellow Pages, and no one could give me any answers. Joseph came to my home a total of 5 times - until the repair was complete. Throughout what could have been an unpleasant and frustrating experience (for me and their company), all employees I have encountered were friendly and professional.
votes 5 Helpful / 2 Funny / 4 Agree / 0 Disagree

284 days ago

Great mom and pop operation. Fair price, friendly, knowledgeable. Joseph explained what he's doing and how it works. It is very hard to trust contractors these days, but I will only call him from now on. Thank you for being a true professional!
votes 8 Helpful / 0 Funny / 5 Agree / 0 Disagree

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