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San Francisco Pets

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5 days ago

All Smiles Professional Pet Care is great. They are reliable and professional and my dog loves them.
votes 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

154 days ago

I came in this store with a friend after we picked up her brand new kitty! The man working/owner was so helpful and attentive! We got all his advice on the different kitty litters and all the food. And he was being genuinely honest instead of suggesting we purchase the more expensive stuff just so he could make a buck! I would recommend this place to anyone with a new pet. He was well stocked up on everything also!
votes 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

159 days ago

I brought in my Lovebird for an annual check up. The vet, Dr, Marcucci, was rather abrupt in handing the bird. Rather than asking me to hand the bird to her she turned off the lights and tossed a towel on him. She proceeded to take blood from my bird's neck ( this can be done by clicking a nail and using a smear) I saw immediately that she was taking too much blood and said so. She said "No, it's fine." At this point her assistant said " He has stopped breathing." They rushed out of the room with my bird and when she came back she said "He's dead, sometimes these things happen." I was in shock! She killed my bird before my eyes. Not even an "I'm sorry." I reported all of this and met with the owner. No on ever held her responsible. I would not go there if my own life depended on it.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

209 days ago

after grooming, my dog came back with a BLOODY PAW!

noone pointed this out until i saw it myself.

for shame!
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

383 days ago

Great place with a friendly staff and neat new toys and products! Prices were alright.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

489 days ago

I used this kennel for my cat while I was looking for an apt in San Francisco and the staff was extremely accomodating. Price was reasonable for the service, $30/night included accomodations in a kitty jungle gym, organic food and natural, biodegradable litter. They were also able to take me literally 1 minute before closing on a saturday and let me do an open-ended stay since I wasn't sure how long it would take for me to find a place. I've read some negative reviews on grooming service for dogs here on other sites, but I feel comfortable recommending them highly for any kennel services. The staff seems very kind and patient with pets at least when the customer is around ;)
votes 3 Helpful / 0 Funny / 0 Agree / 0 Disagree

526 days ago

Don't go there! Place is dirty, kennels are dirty and look hard to clean properly...My Dad's Doxie got spayed there and was incontinent the rest of her life when she got excited. I think the Dr. did something wrong when he spayed her.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

666 days ago

Dr. Marcucci saw my parakeet, did some routine bloodwork, and then took over 10 days to provide results. A routine lab would have reported same in 24 hours. I found her rather condescending and not particularly good with people skills. She seemed more interested in selling me pellet food than in learning about the particular bird I had. (I explained that I had repeatedly and unsuccessfully attempted to switch the bird to pellets and that she would not eat them). She also wanted to run a lot of expensive tests because the initial battery of tests had found nothing.

I was unconvinced that the tests would be necessary or helpful, and did not see the utility in subjecting the bird to additional stress. She seemed perfectly healthy after the visit. The waiting room was rather cold for a tropical bird and I was concerned about my parakeet having to spend time in such a chilly space while waiting for the appointment. I did not go back, even though it's the only avian vet in the Bay area. Too bad, as there is a real need for such services in the area. I might try Dr. Dustin, but I'd avoid giving Marcucci repeat business.
votes 3 Helpful / 0 Funny / 0 Agree / 0 Disagree

728 days ago

They're nice to our lizards, but their expertise is birds.  The place is clean, but I get the feeling that they need to overcharge everybody just to stay in business.
votes 3 Helpful / 0 Funny / 1 Agree / 0 Disagree

818 days ago

Pooches Playtime has walked and boarded my dog for 8 years. He is a dog which must remain on leash at all times. He is a small dog but he is very independent and only listens when he wants to. One time during a walk with Molly, he wiggled out of his leash and collar and got lost. I was in a 45 minute meeting at work at the time. Molly called and left 4 messages during the 45 minutes (on my cell phone, work phone, home phone) in a panic so I could help find him. By the time I called her back, she had found my dog outside of the park. They treat my dog like family and I highly recommend them.
votes 2 Helpful / 0 Funny / 0 Agree / 0 Disagree

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