House1:Immediately began sales pitch. Then broke my induction motor - when I told him my heater NEVER made this sound prior, told me that it wasn't his fault, but would try to "Fix". When he finished told me the cost was more than service quote. He never told me there would be any additional charge! Now we must pay extra $50 for breaking heater! I watched him -we paid for him to tighten 4 bolts, DID NOT FIX. House2:Unable to listen to any more sales pitches I went to lunch and told him DO NOT TO DO ANYTHING THAT IS NOT COVERD BY THE SERVICE FEE -When I got back he already had! His excuse "I didn't want to disturb your lunch"House3: He continued sales pitch though I said NO many times. When speaking to the rep prior to service, I asked if bleeding the radiators was covered in inspection. She said "yes, covered" They refused to honor promise. Excuse: "we've got it taped, we'll review tapes to verify." I've filed a detailed account with BBB. BEWARE, CROOKED AND DISHONEST
