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30 days ago

I went to this animal hospital to get a routine checkup for my dog. My brother pays her doggy insurance (pet assure) which gives 25% off for vet services. Before going to the clinic I checked their website, noticed that there was a complimentary vet visit with each new customer as well as a $15 off coupon. I thought it was a great deal, so I took my dog. When I showed up they took my information down, I listed myself as the guardian of my dog and I handed them my insurance card. Everything was going smoothly - the vet gave her the complimentary physical and then they took her to get her nails clipped followed by a fecal exam. While my dog was off with the techs I was given an estimate for all the work. HERE IS WHERE THEY TRIED TO SCAM ME: the tech put in a ton of unnecessary vaccines, blood work, even a sonogram that I knew my dog did not need. Prior to seeing them I had informed them that my dog was up to date with her rabies vaccines and they still wanted to give her the vaccine and charge me for it even though I had proof that my dog was vaccinated! The tech became upset when I told her I did not want to pay for all those tests and vaccines. The tech insisted that it was the best thing for her and tried to make me feel like an idiot, like I didn’t know what was best for my dog. I refused to give in and I told her I only wanted my dog to have her physical and tested for heartworms. When they then ran up the bill for what I requested the tech acted very surprised at “my amazing discount’ due to the 25% off from my insurance. I was not surprised at all; it was still a lot of money. I finally presented her with my $15 coupon and she became skeptical and took it to her manager. The manager then denied my coupon. When I asked why they said I was already getting a good enough deal with the complimentary vet visit and 25% off from my insurance. At this point I became very upset informing them that there was no fine print on the coupon saying that it could not be combined with insurance or other discounts. They still refused to honor me with my coupon and in addition to that, they tried to remove my 25% insurance discount because my brother was not present for the visit. I have taken my dog to other clinics where they have given her the insurance despite my brother not being there. It is my belief that this clinic was trying to do everything possible to prevent me from my discounts. In the end I left with my dog and her bloody misshapen nails, which they did a terrible job at clipping. Overall horrible service. Horrible experience. I would never recommend this place to anyone. They will lure you in with their fantastic deals and then do the old “bait and switch”. Don’t let yourself be fooled by their false advertisements.
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30 days ago

I went to this animal hospital to get a routine checkup for my dog. My brother pays her doggy insurance (pet assure) which gives 25% off for vet services. Before going to the clinic I checked their website, noticed that there was a complimentary vet visit with each new customer as well as a $15 off coupon. I thought it was a great deal, so I took my dog. When I showed up they took my information down, I listed myself as the guardian of my dog and I handed them my insurance card. Everything was going smoothly - the vet gave her the complimentary physical and then they took her to get her nails clipped followed by a fecal exam. While my dog was off with the techs I was given an estimate for all the work. HERE IS WHERE THEY TRIED TO SCAM ME: the tech put in a ton of unnecessary vaccines, blood work, even a sonogram that I knew my dog did not need. Prior to seeing them I had informed them that my dog was up to date with her rabies vaccines and they still wanted to give her the vaccine and charge me for it even though I had proof that my dog was vaccinated! The tech became upset when I told her I did not want to pay for all those tests and vaccines. The tech insisted that it was the best thing for her and tried to make me feel like an idiot, like I didn’t know what was best for my dog. I refused to give in and I told her I only wanted my dog to have her physical and tested for heartworms. When they then ran up the bill for what I requested the tech acted very surprised at “my amazing discount’ due to the 25% off from my insurance. I was not surprised at all; it was still a lot of money. I finally presented her with my $15 coupon and she became skeptical and took it to her manager. The manager then denied my coupon. When I asked why they said I was already getting a good enough deal with the complimentary vet visit and 25% off from my insurance. At this point I became very upset informing them that there was no fine print on the coupon saying that it could not be combined with insurance or other discounts. They still refused to honor me with my coupon and in addition to that, they tried to remove my 25% insurance discount because my brother was not present for the visit. I have taken my dog to other clinics where they have given her the insurance despite my brother not being there. It is my belief that this clinic was trying to do everything possible to prevent me from my discounts. In the end I left with my dog and her bloody misshapen nails, which they did a terrible job at clipping. Overall horrible service. Horrible experience. I would never recommend this place to anyone. They will lure you in with their fantastic deals and then do the old “bait and switch”. Don’t let yourself be fooled by their false advertisements.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

30 days ago

The Miami dog Whisperer, Richard Heinz is the best dog trainer in Miami. His methods are fast, fun and effective. He is a really nice person and dogs and owners love him. My family and I found out about The Miami Dog Whisperer, Richard Heinz through our vet, who spoke highly of him, and we are so thrilled that we could get him , himself to train our 3 dogs. He will change your life, as he did ours! We highly recommend him and his company for any training, anywhere, anytime for ANY DOG!
votes 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

73 days ago

I hired Richard Heinz recently and was amazed as to how quickly he rehabilitated my dogs and had the patience of training me to have a wonderful and confident relationship with my dogs. My dogs listened to him within seconds of his giving a hand command. My dogs and I have learned alot from his training. I now feel more confident as leader of the pack. I can't say enough as to how happy I am with Richard's method of positive training. I plan to keep using Richard for more advanced training in the future.
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73 days ago

The dog trainers at Canine Counselors are very friendly and knowledgeable to some degree. As I compare them to other dog trainers I have hired, my opinion is that Canine Counselor trainers have limited knowledge. I was happy with their service at first, but towards the middle and end of training I thought they are too expensive for what my dog learned and I feel all I received from CC was to train my dog on how to walk on a leash. That cost me $800.00 for 8, 1 hour sessions. I am sorry to say that would not use CC again or recommend them to anyone mostly because of their prices. I don’t feel the training was worth $100/hr. The trainer that came to my house was very friendly and my dog got along with just fine. I just wish I got more for my money.
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107 days ago

We have four cats and two dogs and all of them having been going to Sabal Chase Clinic for years now. Dr. Kupke is a great vet and the staff is extremely knowledgeable. They've handled both our common pet issues and surgeries as well as emergencies, and they've always been compassionate and caring.
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297 days ago

I have been to Animal Emergency Clinic South. I thought that it was a very nice clinic, and I was very glad that it was open for my pet's emergency!
The doctor was very professional and helped me decide on a emergency care plan that suited me and my pet's needs until I could take her to her regular veterinarian in the morning.
Thank you AEC!
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353 days ago

Dr. Beatty sees my dog, Buster and treats all my cats. He even let me borrow a cage to trap strays in my neighborhood, so I could have them spayed and nuetered to control the pet population. Great guy. Very kind and warm and a very good vet.
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388 days ago

This is the most horrible place you can take your pet. On 10/02/08 I took my dog in because he was sick. The doctor never got up from the chair my dog was checked on the floor when he was laying down. My dogs symtoms were not eating not drinking water and vomitting. The Doctor said lets start wuith the vaccines go outside and pay so we can start I questioned him about the vaccines various times and he said that would make him better. y dog was tested for heart worms only. Two days later I took him to another vet and he has kidney failure. Pets & Vets charged $330.00 to have my husband and myself syringe feeding him both water & food and IV therapy. I confronted the DR. yesterday 10/15/08 and he was a real jerk now he tells me to return with my dog and he will check him for free to see if he really has kidney failure. Don't waste your money here or your pet's life.
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451 days ago

  I love Sabal Chase Animal Hospital. My dog, Bandit had horrible allergies (in Miami-surprise, surprise). We have tried the skin testing and it was very tramatic for Bandit and did the shots with a lot of cost and no real improvement. But, when we went to Sabal Chase the did a form of allergy testing that all we had to do was draw the blood and they tested that instead of testing his skin. It was a god send because we also didnt have to take him off antihistimines (the only thing that kept him comfortable).

A few weeks later, we got the results and changed his diet. He was allergic to 28 things and we started with treatment right away. About 4 months later (in July of last year) he was like a new dog. No more itching, scratching, pulling out of his hair, not to mention NO MORE HORRIBLE ODOR.

It was because of Sabal Chase's state of the art techniques that Bandit is living the good life in Miami. Thanks again Sabal Chase!

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