I went to Jinx Proof because I know four people who got a tattoo there, though none of them returned for additional ink. I won't criticize the work. Suffice it to say, the finished product was not what I described. But hey, communication is a two-way street and I accept my portion of responsibility for having a tattoo that looks different than I what explained.
I cannot excuse the complete lack of customer service however. Let me clarify, the guy who worked the front desk was brilliant. He asked me questions and took, what appeared to be at least, a genuine interest in my tattoo. Sadly, the artist (the guy who matters) couldn't have cared less about me or my design.
For example, he told me, "I could explain the healing process, but I usually forget the details. Take this card. It will explain everything." Excuse me. You "forget the details." I would accept this argument if you were a part time artist. Don't you do this multiple times each day?
A couple of days later, I noticed the tattoo was close to, but not entirely, what I wanted. Naturally, I contacted him to discuss fixing my tattoo.
He didn't respond to my e-mail. He didn't return my phone call. When I went to the parlor, the guy at the front desk told me the artist wasn't there. I came back 10 minutes later and found him prepping for another customer.
I told him (I did not raise my voice or insult him) my tattoo is not 100% correct and asked if he would fix it. He said, "We agreed on the design. If you want more work, you will pay more money. Talk to the guy in the front. He'll explain it to you."
I understand business. I appreciate a strong work ethic. But I cannot fathom how a guy could be so inconsiderate to a calm, paying customer. Does he expect people to return in the future? Evidently not.
In closing, this place is like everything else in Georgetown: overpriced mediocrity. Go if you want to pay inflated prices to a "too cool for school" crew in a glitsy parlor. If you want good work at a reasonable price from friendly artists, avoid this place like the Plague.
Thanks Matthew!
