Scott, the Master Plumber, Kyle the Journeyman, and his crew all did an excellent job at our house in Ann Arbor in February 2009. We have an early 1900's place on the Old West Side and needed work replacing galvanized plumbing and ancient drain pipes. The quote was lower than two other local competitors by over $1000, and they explained the work and did the job very thoroughly, including fixing some minor odd problems in the basement plumbing and toilet for free. I was very happy with the work, and thrilled to have the househld plumbing at 100%.