This is by far the worst place to get any service done. Not only do they try to sell you services you don’t need but they are rude while doing so. Example: the manager whose name was given as “Sam” not only was very rude and full of high pressure sales pitches, removed my cooling cap while it was hot and under pressure. Needless to say he got burnt when the hot coolant exploded from its unnecessary removal. Stamped on cap,
(Do Not Remove While Hot). He then has the gull to try and blame my so called lack of maintenance for his stupidity all the while attempting to sell me flushes, system cleaning and high mileage oil. Now here’s the kicker to this story. They didn’t put on a new oil filter. After arriving home I thought it would be a good idea to check and sure enough the old dirty filter was screwed onto the side of the engine block. When I called to ask about this, I was abruptly hung up on. Tomorrow I file a complaint with the Police for Fraud.
STAY AWAY FROM “BIG RAYS OIL CHANGE”.
