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Dallas Family & Personal Services

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51 days ago

The person who wrote the last review is very wrong. Personally I went there on 10/05/09 and the service was one of the best. Before going there I went to another bridal store and I felt really uncomfortable. Then I went to Lizcano's and it was the best. They treat their costumers with respect and they try to do the best they can. To end this rating I would advise you to go to the shop stay there for more than 5 seconds and absorb how it really is. YOU CAN'T ALWAYS TRUST WHAT YOU READ ON THE INTERNET!!
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139 days ago

I’m an event planner/wedding coordinator who was invited by my bride to attend her dress fitting at Lizcanos Bridal. I was appalled with what I seen and experienced during my visit. The customer service was an absolute disgrace to the industry! Upon entrance, you are not greeted nor acknowledged until you begin to file complaints. There is a complete lack of professionalism in this shop. The employees look annoyed when you'd ask for assistance to which their excuse was that we didn’t set an appointment. **Note: We called on several occasions and per the manager they do NOT set or accept appointments. The manager is as clueless as the employees she hires. The seamstress is never there to have alterations made and the gentleman that does the measurements for tuxedos is just as bad. I believe the manager is also the owner in which only makes matters worse. How is this place still running? I know as well as many other disappointed customers that its through their false promises and avoidance of taking responsibility of their faults that poor unsuspecting customers still walk through their doors.

Being in the wedding industry I would NOT recommend Lizcanos Bridal to my worst enemy. Service is slow, files are disorganized leaving only chaos to ensue and the showroom leaves nothing to be desired. The only thing they succeed with is creating stress, anxiety and several moments of panic. The wedding planning process should be an enjoyable experience in which Lizcanos Bridal will fail to provide. You would have better luck and better customer care at a wedding sample sale. With the high probability of being trampled when the flood gates open at a sample sale, that would still be far less painful than seeking to get assistance from Lizcanos Bridal Shop.
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155 days ago

Scott Hagar is one of the most talented photographers Ive ever seen. He was the photographer for our November wedding in Dallas and he took over 800 amazing photos. The most important part of the wedding planning process for me was to find an amazing photographer. After its all over thats what you have to remember everything by. I looked at so many photographers and scott is the best of the best. Working with him was a joy and he made the day very special.
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162 days ago

He has failed to deliver on over $400.00 of images that were paid for.
This has been ongoing for two years.
He refuses to answer his phone or email messages.
He will not answer the door when you knock on his studio.
This business is to be avoided.

Does not rate a star rating.
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256 days ago

WHAT A NIGHTMARE!!! TWO THOUSAND DOLLARS and a river tears have been spent at Mockingbird Bridal, and my gown is an absolute TRAIN WRECK. If your dream is to find a gown that looks reminescent of the Ezra Brooks/Jack Daniels Couture, look no further. If you enjoy being yelled at and you feel like Vegas is too far to go to throw away your hard-earned money, this could be the place for you. I ordered my gown & veil SEVEN MONTHS in advance, and now with 2 weeks left I am having to start over from scratch. Meanwhile, Mockingbird Bridal claims, "WE DO NOT MAKE MISTAKES". These people will say ANYTHING. For ex: "you're putting the dress on wrong"; "you must have taken off the loops for the bustles"; "you're obviously wearing different heels"; "you must be/not be wearing a petticoat"; "you added length to the hem" (love to hear how I pulled that one off!; "you tore your own veil".... and my personal favorite... "you obviously had your implants removed since the time of your fitting" (my boobs are now and always have been natural, thanks). This store used to be such a gem, serving Dallas brides since the '60's. Granny must be rolling over in her grave knowing that the grandkids have wrecked her business. There are still some very sweet salesladies left over from back in the day. (God love 'em). But it all ends there. They have turned my wedding into a disaster and are taking ZERO responsibility
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270 days ago

Brantly Cleaners is the best cleaners i have ever been to in my life! They have the most amazing customer service and friendly people. They have reasonable prices and the best part is just last week i could not make it to the cleaners because relatives came over so i called in and they delivered it to my doorstep. They have all clothes ready within 1 business day which is A+++ on my charts because usually im in a rush to get my cleaning. But overall i recommend this cleaners to anyone and everyone with the quality work they perform on each cusotmers clothes and the kind friendly service that they have!
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326 days ago

Excellent coordination and DJ service. Many unique touches and personalization. Stephen and Connie and very helpful and professional.
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368 days ago

I have called Bella pictures and asked them to meet my fiancee. They decided on meeting near Dallas in a Starbucks location. My fiancee was going to meet a certain "Kristi" who did not show up. She tried to call her but her phone was off! She went to another Starbucks near that place thinking that there could be some miscommunication... but noone was there.
A day later, Kristi calls and claims that she waited 45 minutes at Starbucks and that she called my fiancee but my fiancee did not answer!!!
Once I knew, I called Bella's pictures and left a message but noone called me back!!!

With that in mind, we all know that there are at least a thousand photographers in the Dallas area and I would therefore advise everyone to stay away from Bella's pictures who have a strong media support but lack respect.
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438 days ago

There's more to the story.

We here at Dee & Hattie do take our responsibility as a premiere Dallas drycleaner seriously. We like to take responsibility for our actions, both because it's good business and it keeps us responsive to our customers. However, we expect a lot from garment manufacturers as well. In this case, the black fabric sewn into the white jacket was not color-fast to process as indicated on the label (both handwashing and drycleaning were recommended). Be that as it may, we are remanufacturing this for our customer. The white has been made white again, and we are using color-fast black fabric. We believe that she will be happy with the finished result when we send it to her.

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475 days ago

watch out for being ripped off.Especially the custom suit work.
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