For years our whole family has used this dry cleaner and never had any major problems, but in the last 6 months our clothing has come back in worse shape than when we took it in. The last 2 times has been horrible!! My father took in 4 brand new top quatily long sleeved shirts and asked if they had anyone who could alter the sleeves and make them short. They used one of his shirts (short sleeved) and measured how long to make the sleeves. The tag on the shirt said "alter sleeves to 6"." When he went to wear one of the shirts, he discovered they were so short they didnt even cover his shoulders. After looking at the shirts I discovered all 4 of them were the same. The seamstress had measured the inseam origionally, but when she altered the sleeves she cut the outside seam to 6", thus leaving the inseam about 1". So Dads $80.00 shirts , needless to say, are good for nothing but rags now. When I looked at the rest of his drycleaning, I found that all but one of his shirts he had taken in the past 6 months has wrinkles pressed (heavy starch)into them. Also all of his jeans were pressed off center and had wrinkles, some as wide as 3 inches, pressed into them. What the heck? How can these mistakes be made? Furthermore how does a business like this stay in business? So, tomorrow I will attempt to have them make good on the clothes they ruined, somehow though I get the feeling that I wont get very far!
