Absolutely horrible. I bought a living room set at the Northfield store on layaway..Rather than pay $100 delivery charge i rented a truck.. i made payments at Northfield store and was told last payment could not be check otherwise could not pick up until check cleared. I was told needed to pick up at downtown Cleveland location. I went there to make final payment and pick up furniture and was told payment had to be made at store where i purchased furniture from. I was never told this prior. Rather than work with me, i had cash for final payment, i had to drive to other location with rented truck i was paying mileage on. Its all the same company and they would not take my money at downtown store, The lady there, who said she was Ms. Daniels was very rude, instead of finding a way to work this out, she said when you own your own company, you make the rules. Anyway, this is just to make anyone who reads these reviews aware of how they treat customers who spend thier hard earned money on their merchandise. Now that i have the living room set, i am in the market for a dining room set. I will NEVER do business with Daniels Furniture again. They are not at all accommodating to thier customers, and worse, they are rude and unprofessional. In my opinion, they're customer service skills are non-existent
