I am never taking my dog to the Petinary again. Ever. This being my first pet and never having any experience with a vet office/staff/etc.,I wasn't sure what to expect. I could tell right away that it wasn't a very professional place. Besides the way my dog and I were greeted, it was so hot and smelly.
When I picked up my dog, the vet scolded me for my dog barking most of the day and having an accident on the floor.
We recently took our dog in to be checked out. The Petinary told us nothing was wrong and said just watch him as our dog could have a potentially serious problem. He didn't offer us any optional testing that would have given us a piece of mind about our pet since he's home by himself most of the day and can't be watched all the time. I then called the vet myself to get a brief summary of the appt as I couldn't pick him up myself. The vet wasn't very pleased that I didn't trust his judgment and practices, which wasn't the case at all. I just wanted to speak to him myself and told him that right away. Who knows, maybe he was having a bad day, but he wasn't very nice about it.
We ended up taking our dog somewhere else and found that he had an eye infection and a scratch on his cornea. And no risk for the serious problem that the vet at the Petinary had sugessted.
To their credit, they did send us all the paper work for licensing and park permits including detailed instructions and addressed envelopes, which was super nice!