I must admit that looking through all these reviews makes me feel so much better...We are NOT the only people out there who blindly signed their name to a bull*hit tax return. All the other reviews match our story exactly. Our first appointment there was for our 2005 prep. We showed up at her dingy, cluttered office on time. She made us wait about 1 hour. We were so mad by the time we got in there. Betty made it all better though as she was telling us how we can deduct our clothes we buy for work (not uniforms, regular clothes), one vacation/year, etc. Basically according to her we could deduct almost anything. When we questioned anything she looked at us like we were morons. We walked out of there so happy, after being told we would be receiving about $4,000.00! Biggest tax return we had ever had by far! The next year we had moved out of state and did the return by mail. What a huge hassle. As others have stated, she is next to impossible to get on the phone or by email. After waiting forever to receive our return back, it had several mistakes that we caught. We sent it back to her, she corrected them. This time she had us getting over $6,000.00! So again we were fine with good 'ole Betty. Finally when it came time for 2007 we decided to go to a CPA in our own state. Goodbye Betty (or so we thought). As he was looking over our prior year he tells us "You probably won't get audited but if you do..." We were so surprised by what he went on to tell us. He asked us if we had a receipt for our $5,000 donation to Goodwill. What?! Apparently Betty took our $250.00 donation we said we made and turned it into $5,000.00. We also made about $2,000.00 in donations to a few other charities according to her. Anyway, guess who got a letter from the IRS about a month ago? That's right! We did! We are being audited for 2006. They wanted over $4,000.00 with penalties & late fees. Betty vanished into thin air once we told her. Of course she made us think she was going to help, but she never did. So, we gathered up what we could prove and now we owe $3,000.00. We feel so stupid for just signing her returns and barely looking them over. We trusted her. It is a shame that people like her are out there screwing people over every day. Telling them what they want to hear. DO NOT USE EURIOSTE ACCOUNTING. You know the saying, If it sounds to good to be true, it probably is.