Worst Customer Service
What initially was a positive experience turned into a very sour one when I went to pick up the bridesmaid dress I had altered. During the fitting process, the owner was efficient and nice. I specifically asked her how much it would cost to alter the dress and she gave me a price. When I came to pick it up, the price was almost double what was quoted to me. When I pointed this out, she argued with me telling me that she had only quoted the price of one specific alteration, not the price to alter the whole dress. Ok, what?! When I ask how much it will cost to alter a dress, I expect that the only price you quote to me to be the total. How can you make additional alterations that will add to the cost of the dress without clearing it with your customer? Anyways, we went round and round, but she wouldn't budge. I was forced to pay to even get my dress back. The work is decent but overpriced. The customer service is awful and how they "quote" prices is just plain shady. I will not go back.
Pros: nothing to recommend this place over others
Cons: Felt completely cheated
