I bought their Matteress Cover Plan with With Fingers at Sugarland when I bought my new matteress and box springs. The Cost was $80.00 and that said I would get 4 matteress pads whenever I requested them. BullShit! I was through a company called "Guardsman" which is another Bullshit crappy company just like Fingers has turned into since Ronnie Finger took over!
I got one pad when I left the store in 2004 and have been trying for 4 years now to get the other three. Guardsmark sent me two Queen zine ones when I had orderd the King size ones and filled out all of their paperwork for these replacements. I wanted to know if they wanted them back and they said no just give these 2 to someone! Great way to run a business!
I wrote a letter to Ronnie Finger only to get a reply from his executive flunky who said she would get this matter resolved and just like her boss Ronnie Finger no truth or substamce to what they say or do!
Fingers used to be a great company before Ronnie Finger took over, now the customer service and company as a whole has turned into a sleazy, sloppy and poorly ru=n company under Ronnie Finger.
At least Gallery Furniture has some Dignity and respect for mtheir customers, thank goodness for Mack, at least he and his wife linda are class acts! Shame one you Ronnie Finger!
