I dropped my 8 month old Great Dane off on Friday before the Labor Day weekend at PAWS. I felt rushed and was not given any playtime options for my dog, nor was I told that he would NOT be taken outside unless I paid extra. When I came to pick him up on Monday, the staff told me that he was hesitant to use the doggy door and had used the bathroom on his bedding. Instead of helping my dog to learn how to use the doggy door, they made him stay in the kennel and sleep in his own urine. Instead of calling me to let me know that he needed to be taken outside, they neglected him, when he was CLEARLY in distress, to defecate in his kennel. They didn't even bother to bathe my baby! He was visibly upset and unclean when I picked him up and stressed for the rest of the day. I couldn't believe how negligent and unkind these people had been to my dog. As the proprietors of a dog kennel, you would think they would show some compassion and help out a dog in need. I would gladly pay extra for my dog to not be traumatized! And they told me that I should have told THEM to take him out for walks... I will NEVER subject my dog to these people ever again. Ridiculous!
