I use to live in PDX, moved to WA.But loved a wedding gown there, I was referred, so I ordered it knowing that I would have to make trips.Sales people the 1st 2 times were good-but the 1st fitting,I had to go by myself, and BALLED as soon as I was out the doors.They put me in my dress cut it while it was on me, then told me to get out of it so it wouldnt fray, didnt get to try on veils,& wouldnt see my dress again in time to order a veil since it takes weeks.Didnt ask if I needed any accessories- isnt that service& more $$$ for them?The alteration lady made my 2nd fitting 9 weeks out, which I thought was odd, & close, so I called 2 days later& moved my appt up a week.I show up after driving 6 hrs with my aunt & 2 flower girls, & mother-in-law to try on the dress with my underwear, veil (another store), learn how to bustle it, & tie up the corset.We waited 20 mins, eventually they told us, no one had us written down the appt, or told the seamstress.We asked if we could try on what was done- but she hadnt touched my dress yet. Thats all they offered, so my girls wanted to use the sample gown to test my stuff.It would be another week till my dress was ready,my Aunt was able to go see the dress.IT HAD SPOTS!How the seamstress got it dirty-I dont know!Talked to the owner & all she said was just worry about being a beautiful bride. She never admitted fault& was giving me attitude about paying for shipping!I paid to travel, buck up and pay the $50 for next day air.Which I did not get,it was mailed a day late.When I asked how it was shipped- they told me 2day.The tracking number didnt work.Still no dress,I called again& they said it was mailed priority! Still no dress.Again sales girls are nice enough- its the owner who doesn't give a s* after you pay for your dress. The Service has been awful- this is my day and shes treating me worse than DAVIDS BRIDAL!I bought a $2000 gown& no idea where it is& its now 2 weeks late from the date promised!
