this is an outrageous and super expensive service for most customers from a middle class society who don't have Cooks Towing Service kind of money. the fees they charge are ridiculous and unnecessary. my car was there for about almost 3 weeks and my bill was over 500 dollars. that is crazy to most of us with average job or around that anyway. i am a student at a private university with no private kind of money. i have a minimum wage job i work at 2 days a week while i am in school to just pay gas and my phone bill like most young people. the Cooks service lady i spoke to called herself trying to 'cut a deal" of me only paying 150 dollars and giving her my title to call it even. remember the car is totaled in the first place, and all i want are a few belongings i need for college. why in the world would i pay this money and giver her my title for a car i have no use for anyway! you want a deal, i advise anyone ad everyone to never ever ask of their services. the fees were accounted for because it took me two and a half weeks to find where the car was, so how is that a fault of mine. they are a towing business on the south side of town. what in the world makes them think that people would have this kind of money. Hello, Cooks Towing Service, take a freaking look around you. i just want other people to be aware of this kind of service. this is no kind of a good service. for people who own a business, i;d assume they have had sum kind of business class or course taken in their lives. one thing you learn is: Location, Location, Location! they are in no location to charge what they do, for a car that is totaled, and a college student who clearly has no source of income like that. in the end, i was helpless! this was all because of an accident that occurred. and, because i was taken right to the hospital i had no say or ideal where and what was happening to my car! lesson for all; If you are ever in an accident make sure your car doesn't go to Cooks Towing Service!