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Sacramento Cars

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4 days ago

Their service was not only convienient but also very time saving and reliable. I would reccomend them any time.
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4 days ago

Their service was not only convienient but also very time saving and reliable. I would reccomend them any time.
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82 days ago

I took my car in there for a discounted smog check years ago. I'm amazed that their still in business.

They smogged my car, then some little ja drove my car around the shop like a racecar. He then told the boss excitedly with me standing right behind them (he didn't know who I was) that the car needed ten other things done. He acted like he was doing the right thing very excited, sadly I would believe that it's the boss who was proselytizing that young man into trying to cheat me. I've worked in a similar but unrelated position long ago and know how un- reputable people act.

I do my own repairs if I feel up to it, and I do know a con job when I see it. If you do get service from this company go in knowing what you want and force them to stick to their original agreement. Ask for the old parts back.

Or .. just don't go there for service. They (I'm 80% sure) get their parts from the nearby NAPA supplier which IMO is a good thing. Unfortunately It's too difficult to check their work, on that note I wouldn't recommend taking your car there.

On an unrelated note, I was buying parts at that very same NAPA and some person came in and cut in front of me in line. I mentioned it to him and he came unglued. Something tells me he probably worked for that jerk at Purrfect Auto, He seemed a mechanic to me.

Buyer Beware.
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130 days ago

Outstanding service...they are informative...they even offerd tea & toys for my kids. Now that is service. I will only go to this particular store, as the others just don't stack up to this one. I tell all my friends & co-workers. Thank you to the store manager who I have seen in action, he keeps only the cream of the crop working at this store& it makes a difference.
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134 days ago

WOW, what can I say. This company goes to properties and takes cars WITHOUT permission. I watched a driver move a car and tow it from a complex that they are not contracted to tow from. WOW What can I say. That's steeling, no matter how you look at it. 10851 CA Vehicle Code. How are they in business?
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141 days ago

Tognotti's used to be a place that people went for good customer service and qualified performance specialists. Mr. Don Tognotti knew how to run a business this way, which meant he knew how to treat customers and his employees. Presently, his kids or whoever he left in charge have, sadly, destroyed the name Don worked so hard to build. School would really do the owners or managers a service. They have managed to alientate and run out every person that gave two beans about that business, and because of this they are now facing complete financial ruin. REAL GOOD. Blame the economy if you wish, but there would still be a loyal following by hot rodders in California had these people been treated with the same respect they once were. Maybe some day they can tell their kids how they could have been something, but instead ran everything into the ground because they could not treat people with decency. Sad, very very sad. Shop here if you wish, you will only be taken advantage of as this is the only thing Tognotti's Auto World does these days. Tick tock, you're going out of business Doc
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142 days ago

Excellent bottled water, forced upon you by over-curtious employees. New flat screen TV and Motor Trend Magazines Staff is inexperienced in car maintenance and often slow. For $115 I got an oil change, air filter, and wiper blades, all in 1hr and 50 min! Company car, so expense didn't worry me, but time was troublesome. Apparently they didn't have the blades, so they sent someone shopping for them. I gave up on them, never again.
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142 days ago

We've used Eagle Towing for the past 10 years. They are always prompt and courteous. We use them for our business as well as personal towing requirements.

Kelly Wilkie - Owner
Precision Cleaning Systems, Inc.
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214 days ago

The service dept is awful. The Service advisor, SEAN ( AKA service sales men, almost as bad as the car sales men) is the most incompetent employee they might have. He has absolutely NO customer service skills, and if you're a woman, well better luck next time. They had my vehicle for 3 DAYS a total of 30 hrs for TIRES.......

The worst part is you want to take care of your vehicle. You want to bring it to the "best qualified",so you bring it to a GM Service Dealership.......and all you get is painfully slow, expensive, incompetent service....with absolutely NO customer appreciation.

Considering the state of the American car industry....wheres the love?

USE YOUR LOCAL AUTO REPAIR SHOP, IT WILL SAVE YOU MONEY, TIME AND A LOT OF HEARTACKE, PLUS YOU WON'T HAVE TO DEAL WITH ARIGANT PINCIL PUSHERS WHO CALL THEMSELVES "SERVICE ADVISORS" LIKE SEAN.

P.S. IT TOOK THE SERVICE MANAGER TWO DAYS TO CALL ME BACK OUT OF THE THREE DAYS MY CAR WAS GETTING TIRES AT MIKE DAUGHERTY CHEVROLET.
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234 days ago

rarely will you find a honest shop, you cant even trust the dealer anymore but I have found a gold mine at the brake master on auburn blvd they have treated me and my car well I think they are honest and fair and i even think my car like them nice guys good mechanics fair prices what more do youwant
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