I have a home warranty with First American Home Buyers, they sent South Bay Appliance out to fix my referigerator. The freezer went out in this heat and the gentleman came out on emergency service and took care of the problem, I was very happy with the service and of course the gentleman did not get it done the first time out being he had to order the part which I understood. I was reading some of these things others have written on this company, which include good and bad, but one thing I must say. I saw one that said this company would bring them a new unit, and then they called and said they were bringing the part to repair, I know for a fact having a few homes myself, that the service company does not make the call if the appliance gets replaced or not, it is the home warranty company that makes this call, it really does amaze me what some people cry about now days, there is allot more problems out there to deal with, then to cry over such small potatos.
