Awful. Nursery room is roomy, but faculty is very disapponted.
They fed a bottle of formula at 12:30 that my baby drank
at 11:00AM. When I visited my baby at about 1:30PM, the bottle was still in his mouth. My baby got water poopoo
(diahrea) at about 2:00 PM. The nurse Jessica even
insisted that a bottle can be taken within 2 hours after it has been taken. ( Is it basic knowledge that the bottle
can be fed in only 1 hour after it has been taken???)
When I talked the director Julie of preschool, she tried
to deny their fault and stated that the preschool has
experienced teachers. I feel that she was very rude to me
because my English is not fluent. I brought my baby home
at about 3:00 and went to buy a thermometer, the highest
temperature I got was 102.2. Julie then grabed what I said
(like an attorney tried to condemn me) and claimed that the diahrea was not from the bottle they fed because he had fever. Although I didn't know where the fever came from, but I was 100% sure the diahrea was
from the bottle. My baby had no diahrea or any sickness
before I sent him to the nursery/preschool.
When I was there watching how they fed my baby, I saw
my baby cried and didn't want to eat although he seemed
to be very hungry. I then touched the bottle, it was extremely hot. When I told Jessica on site that the bottle
was hot, she said she tested it. She didn't come to touch
it again with me. I then added cold water into the bottle,
and my baby finished the bottle in 1 minute.
I then repeated to reminding them that the bottle was too hot. But Jessica and Director Julie kept saying they are experienced. In that same day, my baby actually
had little bottle since I fed him in the morning
for whole day. Jessica fed him another bottle when I picked
the baby up at about 5:30 (a gap of 6.5 hours from previous bottle that he didn't even eat at 11:25AM), the bottle was still hot when
I touched it, I mentioned it again and reminded that bottle cannot too hot to Jessica.
The next day, baby drank little in the morning although
he was supposed to be very hungry. Then they kept the
bottle he drank at 11:00 and fed him again at 12:30-1:30
as I just described.
I already debugged for them but they didn't admit their fault. Director Julie said it was my "strong assumption" that the bottle was too hot and caused my baby not eating,
and indirectly caused diahrea.
If I was occupied by job like other parents and couldn't check it up, I would not know the reason my baby couldn't eat, and couldn't see they fed a bottle over 2 hours to him.
In that case, the preschool would find faults on my baby and me and escape any responsibility they should take. Is this awful?
My baby had very serious diahrea for 3 days, and got coughing after that 3 days.
How can you do with such nurses and preschool?
I pulled my baby out and asked them to refund my tuition to me.
