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2233 days ago

Excellent system to work with! Rated A+++ in my book!! It was very reassuring to our family that our personal belongings were taken good care of! I couldn't have been happier.

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2235 days ago

It ended up costing nearly twice what both I and the carrier were expecting, and took a few weeks longer than they had estimated as well. Despite this, I am very happy with their service and communication. They checked in with me constantly, always notified me of any cost increases and made sure I authorized them, and apologized profusely every time they need to squeeze more funds out of me or inform me of yet another delay. My representative, Oliver, was fantastic across the board, and all of these increases and delays were seemingly beyond his control. I would gladly use him again, and recommend him without hesitation. He always either took my calls or called back immediately, was 100% cheerful and accommodating, and checked in any time he had reason to in order to make sure I understood what was going on and was OK with the changes. He even called after I received the vehicle to make sure I was happy in the end, which I was. Yeah it cost way more than it should have and took much longer than I could have guessed, but I can't see how he could have done anything differently - it was really just down to the situation at the moment and the location origin in particular, and I have no doubt that any other company would have ended up charging me the same and taking just as long. I never felt for a second that anyone was being dishonest, manipulative or opportunistic, all of our interactions seemed genuine, Oliver always showed concern and even called on off hours just to check in to make sure I was handling it all OK. Despite the hassle and expense, I would gladly give Geiko Auto Carriers, Inc. a big thumbs up

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2236 days ago

This was the first time I have gone through the experience of shipping my car, anywhere let alone across the country. I was very apprehensive, but Sue from Geiko Auto Carriers made the experience both easy and far less nerve racking than I thought it would be. From start to finish she communicated well and helped immensely to get the job done. Sue was absolutely fantastic and made this experience a positive one. I would highly recommend Geiko Auto Carriers to anyone, especially those who are new to, and are nervous about the whole process. My car was picked up on time and was delivered 8 days later literally from coast to coast.

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2238 days ago

KC was the driver for Geiko Auto Carriers . He had called me and told when he'd be arriving. He dropped off my Camaro in perfect condition and I was really pleased at how well the car was treated and all! I am very pleased and will happily use your services and Geiko Auto Carriers's as well! You and Geiko Auto Carriers were very professional, timely, and did an EXCELLENT JOB! Thanks!

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2239 days ago

Excellent! Geiko Auto Carriers, Inc. is a great company. Rebecca and the other Geiko Auto Carriers, Inc. employees were great, understanding and very helpful. The auto transport company that transported my car was American Auto Transport. Because the car was being transported from Michigan to California, Geiko Auto Carriers, Inc. told me that the latest that I may receive my car in California would be the first week of April. American Auto picked up my car on Monday, Mar. 18th and delivered it only seven days later on Monday, Mar. 25th. I will definitely recommend Geiko Auto Carriers, Inc. to anyone who needs to have their car transported.

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2241 days ago

Tiffany was very helpful & informative from the first time I spoke with her, and she is the reason I picked Geiko Auto Carriers, Inc. over other brokers. She understood I had a horrible experience 2 yrs ago with shipping the Wrangler from DE to WA and she assured me that Geiko Auto Carriers, Inc. would not use the same trucking company which is located in Spokane. Geiko Auto Carriers, Inc.'s quote was fair, and Tiffany assured me that Geiko Auto Carriers, Inc. would do everything possible to find a carrier that could accommodate the timeframe we had to work with. She was a professional and understood & made note of my concerns of the difficulty of dealing with guesstimated dates/times to ship a vehicle. Geiko Auto Carriers, Inc. is fortunate to have Tiffany represent them. I can comfortably state I will use them again in the future and would recommend them to others looking to ship a vehicle from one coast to the other.

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2242 days ago

The entire process was very smooth. I put a quote in a couple months before I was set to move and they honored the quote. I originally had a quote for one car, but then switched the type of car last minute and it did not cause a problem. The driver contacted me and wanted to pick my car up a couple of days earlier than expected which wasn't an issue. I was also able to load personal items into the car which was very accommodating.

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2243 days ago

Kate at Geiko Auto Carriers, Inc. communicated very well with me and I appreciate that. For me, clear communication that keeps me informed of what is going on and where we are at is very important.

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2244 days ago

I received prompt service and was contacted within a few minutes of requesting a quote. When my primary contact was not available, I still received great service from other staff. They contacted me the day of pick up to provide me an update on when I should expect the driver. I did not receive updates during transport which would have been nice. Delivery was one day past the estimated date.

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2245 days ago

On a trip to visit grandchildren in Milwaukee, my trusty VW Golf broke down in Hammond Indiana. AAA took it to a shop in Merrivill who advised serious repair needed, which would take a week. As this was not a solution I could live with, I called my friend Kent Bain at Auto Restorations in Stratford, CT. who moves clients' show cars around the US. Kent suggested a number of transporters. After seceral unsatisfactoy calls - too high bids - I called Geiko Auto Carriers, Inc.. A pleasant and helpful tresponse from Rebecca. She informed me about the process of putting my trip out for bids. She then referred me to Ashley who followed up and we settled on a carrier. After several discussions about final price, during which both Rebecca ans Ashley were involved, we finally agreed. My car was at last delivered to Westport today, Thursday the 16th. In an obviously stressful situation , the Geiko Auto Carriers, Inc. ladies were helpful and courteous at all times.They surely made the best out of what for me was an unpleasant and unexpectedly costly situation. They both have my thanks. I would certainly recommend Geiko Auto Carriers, Inc. to anyone needing to transport a car, in any circumstance.

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