As with the person before me... we found the owner to be not only have no social skills, but apparently no dog skills either. As you approach the door of their "business" which is their house, their is a small sign reading "push the red button." Good luck finding the red button, as you wont! I asked about it, and of course I got no response. She told me they would walk my dog, and I asked no more. Here is the best part. We came to pick him up, and there he is, sopping with his own urine and feces and she just hands him to me. Like the everyday kind of uncaring bitchy attitude that I got from her in the beginning. It gets even better. I called her on it, and she brought him in, washed him off (kind of, still smelled and VERY VERY GROSS) and someone else handed my the leash. "Sorry" they said. "He would play in the urine and slide through it." Right. They dont even take him out of the kennel like they said they would and walk him... 5 DAYS HE WAS THERE WITHOUT GETTING OUT OF THE KENNEL! SO they lied, and then I called back to ask why. Terry, the owner did not answer my phone call. I got more angry as she did not call me back all day. I called again that evening letting her know I would be sending something to the better business bureau for her lowsy treatment of me and my dog, and there she all the sudden answered the phone. She told me I HAD a bad attitude. When is it that the customer tells you something isnt working, you say "Oh, Sorry! I didnt realize that." No. I was told I had such a terrible spiritual problem and I needed to find the Lord and was hung up on! Yeah. Great job Terry. My parents had their dogs their as well. We will NEVER USE HER AGAIN. She is terrible. NO personality, and obviously no interested in keeping her promise of taking care of your dog or doing what you were paying her to do in the first place. Make sure you dont speak to her either, she cant take it.
