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3442 days ago

After searching all over Western NY for a diamond engagement ring, getting everything from the cold shoulder to a half hearted hello. Mr. Scanlon and his team were a breath of fresh air. Mr. Scanlon took personal time with us, focused on only us, no matter how many people came in the store. He took the time to get to know me and my fiancee, find out my budget, and worked with us to maximize what we could get for our money.

Background:

We first started at our search at Jareds Gallery. Purchased a loose diamond. We came home and did some research on Jareds. After reading some horror stories about them, mostly involving jewelry with diamonds falling out, we took the diamond to three different jewelry stores. We were told a whole range of appraisals, everything from the diamond was crap to, it was a decent purchase.

A family friend told us of Scanlon's Jewelers and we decided to go. We were greeted at the door by someone who we thought was a salesman, it turned out to be the owner, Todd Scanlon. Thats when everything changed for the better. He looked at the diamond, and agreed it was a ok purchase, better than most fair out. He then asked a few questions, and said that we could do way better than what we had. My fiancee and I spent the next 4 hours in his store going over diamond basics and then took the time showing us every setting and diamond that he had to keep us in our budget.

Suffice it to say, Mr. Scanlon treated us with the utmost respect, more respect than any other jewelery store. My Fiancee, found the ring she wanted, and Mr. Scanlon found the perfect diamond to fit it.

I 100% recommend him and his staff to anyone. Before you waste your time and become frustrated with the competition, see Mr. Scanlon and his team. You will not be disappointed.

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3446 days ago

this place is great and many kids come here to play yugioh by matthew daniels

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3689 days ago

I purchased a few gift items here and they were just terrible. Overpriced, poor craftsmanship, and they literally started to fall apart at the seems within a week. I also felt that the "customer service" (if that's even what it can be called) was very poor. I would never shop there again & I do NOT recommend them. I truly believe that my both my husband and my 7 year old could sew better!

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4188 days ago

Fantastic! Great service was provided personally by DJ JOHNNY K! Wonderful selection of music! Would highly recommend.

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4400 days ago

Owners are wonderful and knowledgeable. Store is clean and well organized. Prices are reasonable.

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