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292 days ago

Very inefficient system with very incompetent supporting staff.
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306 days ago

My husband's recent stay at BJH was the worst experience of his life. Some of the nursing staff shouldn't have been there. BJH needs to reward good nurses and hire more of them. They also need to have nurses be the primary caregivers as having the techs do all the draws fragments the care too much. The doctors didn't even realize the reason that he was admitted. One doctor was so arrogant that when I asked for my hubbie's TSH number he asked me if I was in medicine, and if I wasn't the number wouldn't mean much to me. The food they offer for the patients only causes heart disease and diabetes, but I guess that that way they ensure repeat patients. There is no interest in educating patients to change their lifestyles at all. They don't even offer brown rice in the cafeteria. So I assume that the nutritionists think it is all about "counting carbs" and don't know the difference between simple and complex carbs. This was simply the most shocking health care I can imagine. I would NEVER advise someone to go here. After talking to others I realized that it was common knowledge in St. Louis that BJH consistently provides substandard care. BJH also flatlined my friend's grandmother by giving her a medication that had already been pulled from the market by the FDA, and that also was contraindicated with another medication that she had taken. They did this after my friend showed (multiple times) the doctor the four bottles of medication in order to prevent any type of interaction. They were able to save her grandmother, but it was a close call. And this was done by a cardiologist. The medication that was pulled had been on the television, etc...so one thinks that if it is national news that a medication was pulled, that people at BJH and cardiologists MIGHT have been informed.
This is a place you go IF you are willing to risk your life.
Just the way they do general daily business breeds mistakes.
Please go to another hospital. If you have to go to BJH ER (which was better than the general hospital), then make sure you transfer to another hospital if you have to be admitted.
The way this business is run is heartbreaking and should be punishable by law. There are people at the top that are cutting costs in every way possible, and it is costing lives.
I am sure that it is cheaper (right now) to just cut the costs and then pay for the lawsuits. However, this will probably change in the future.
I am sure there are hundreds of wonderful nurses and doctors at BJH. However, there are too many that are not. And aside from that, the system itself is flawed. Get rid of a majority of the techs. Have the nurses do the draws. Hire more nurses, pay fewer lawsuits. Teach the doctors how to communicate with the patients in a sensitive, non-condescending way. Hire more patient advocates. Hire people to do stress tests on the weekends. Don't cut your costs where it counts. If they need to be cut, then cut them at the very top. This was one of the most horrifying experiences of our lives. If you have a car accident, broken arm, etc...go to another place. If you have heart disease or diabetes then read Gabriel Cousens, John Robbins, Colin Campbell.......and cure yourselves. Go to Rosa Kincaid, a doctor, but a REAL doctor. This doctor will help you help yourself. She is interested in your health and does not cater to the drug companies. Or go to Webster Family Practice. Take care of yourselves, cut the sugar, the alcohol, the animal products, the caffeine. Read. Empower yourselves. You do not want to go to this place!
And make a copy of the menu to send to Jay Leno, but it is pretty funny that the patient menu has sausage, bacon, mashed (white) potatoes, when at least 80% of the people there are there for eating that.

Ahimsa.
IF you ever have to go to this place, call someone to be your advocate.
Get a copy of all of your discharge records when you leave.
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316 days ago

If you want lazy, horrible and inadequate service, this is the place to go. I am an uninsured american with a good job. I was treated horribly and paid way too much for services that were way below what an human being deserves. And, when I called back for refills on my prescriptions, the hacks there seriously didn't know what I was talking about. I am sure the hiring practice for this facility consists of taking applicants in to the back room, checking for a pulse and holding a mirror under their nose to check for breathing.

I didn't even touch on how absolutely filthy this place was. Good God!

Don't go here. I beg you. Stay away and go to a REAL medical facility.
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324 days ago

Dr. Eidelman Has difficulty listening to patients needs. This has caused patients time in ERs and hospital stays for preventable illnesses.
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376 days ago

Dr Bob helped my arthritic shoulder that i thought would never channge Bruce Robertson Lake st Louis
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379 days ago

Great service, incredible store. Wonderful gifts, toys, will find everything you need there. They even deliver AND have an in-store USPS Post Office! 
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391 days ago

My first experience with the "best hospital in the united states" was last March when my mother was transported there from a rural hospital in southeast MO. My mother had a knee replacement surgery there and after the surgery she suffered a heart attack. The small hospital did not feel capable of the treatment she needed so we moved her to Barnes. To make a long story short...she was there 7 days and we then had her moved back to the hospital from which she came....the level of care at Barnes was worse than I have ever seen. The entire time my mother was there no one looked at her knee even after she spike a fever (sign of infection), this is the worst place I have ever seen! The next experience came when a dear friend of mine who has cancer had to be admitted for a blood clot that formed from the port she had then she got staph infection...her stay there was also a bad experience. I have yet to talk to anyone who has had a good experience with this hospital. I would not take my dying dog to this hospital and I would take my mother to a vet before I would take her there again! Barnes SUCKS!!!!!!
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832 days ago

a simple tooth removal led to part of the jaw bone being removed which led to two additional surgeries, loss of work and much stress. problem is still not completely solved.
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982 days ago

I have a friend that had major problems with the work this dentist did. He switched to a new dentist and was told that Wintermantel did not perform the work on his teeth correctly. I considered it coincidence and went to him anyway....I just had a filling fall out after 5 months. I plan to see a differnt Dr. I am curious if anyone out there has similar stories as I plan to contact a lawyer if this costs me any money to have fixed.
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1450 days ago

I just wanted to say I work @ St.Marys in Jefferson City and we always have patient satisfaction classes and our patients always come very first, But I was a patient @ Barnes and I have always had the worst svc. ever I've been going for a year now and everytime it has been awfull everytime, 1st I have never even met the Dr. who did my surgery, and of all of my visits I've never seen the same Dr. twice so each visit I have conflicting oppinions, Even after the surgery durring my stay I had to wait @least 1 hour after asking for something for pain while my husband said they were all just sitting @ the desk, after lying in bed for 2 days I had to tell them to have PT come show me how to get up because I had surgery on my hip and my shoulder on the same side and I must say I could go on and on and I do tell everyone I know, I'm sorry your in such a big city and everyone is just a # to you but Jefferson City is big also and our patients are people and we do have some compassion and I guess you people will never understand until you are the # that I am. And everyone is to busy to take time for you or the next patient.
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