Have had Boost for only 1½ months and these are the issues...
(note: All cell phone companies suck. Just find the one that sucks the least for you)
1. Calls connect only about 75% of the time. Phone just says calling… calling… goes back to main screen on phone.
2. Calls dropped on a regular basis, even with strong signal. I personally think Boost does this to it's "unlimited" customers.
3. I have no signal where phones from other carriers have strong signal.
4. Text messages take hours/days to receive or for people to receive mine. Boost said this would be an issue for the first few days, but it has been 45 days. Now they say it's a known issue in my zip code and will be fixed in 24 hours. We'll see...
5. Many calls go right to voice mail and my phone does not ring, even with strong signal.
6. Callers to my phone get a busy signal 50% of the time, even with strong signal. Busy signal!?! I have voice mail. Why does the call not go there?
7. The features of the phone are not listed on packaging so you don't know what you're getting (or not getting). My phone is not a flip phone yet I can't lock the keys; it's not even a feature. Also, phone does not have an alarm clock which is the most basic of features on ANY phone.
8. My battery lasts until 2:00pm each day. That's it. This is after being on the house charger while I sleep. Remember, this phone is only 45 days old.
9. Most calls are unclear and filled with static.
I know Verizon, ATT, Sprint may suck in the customer service department, but they all do. It has become a fact of life. But Boost, by far is the worst!
