I used to love shopping at New York and Company. I never had any trouble with the customer service or the look of the stores. When I shopped there, I would come out with dozens of outfits to mix and match. NY & C always had the nicest work clothes for me. Not too revealing but still stylish and expensive looking. Now, I have all but stopped shopping there because I can never find any pretty clothes any more. The prices aren't bad, the web site is easy to use, but the clothes are ugly. It seems like they are trying to be too trendy and not sensible with their fashions any more. I guess I am better off shopping at a department store that has classy looking clothing for young professionals. I would like to see NY & Co start getting back some classy clothing. Now all I see are t-shirts with necklaces printed on them, and skirts that would fit an 8 year old.