Alamo

Approval Rate: 55%

55%Approval ratio

Reviews 31

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  • by

    shura9e3

    Wed Dec 31 2008

    Never-ever rent a car from this company! I was stuck in multiple traffic jams and I called them up to extend the rental. However, they were willing to extend it by just 1 hour, after that they said that the rate goes to "weekly" rate with total charge 3 times higher! I tried everything but they still charged me $475 instead of $180 just because I was late for an hour and a half! I checked rental agreement which I signed and it does not say anything about "weekly" rate, I tried to call customer service and figure out why. The only answer I got is that they charge this mythical "weekly" rate (which is 3 times higher than 4 days rate) whenever the rental is extended from 4 to 5 days!

  • by

    fozzydog

    Sat Sep 13 2008

    Three years after renting a car from this company they had a collection agent call me and tell me I owed $600 for damages. I did not damage the car and no one ever tried to contract me prior to the call form the collection agency. When I contacted Alamo they told me to jump in a creek

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    citysearchuser_1c0c93

    Wed Aug 20 2008

    We went here and found a lot of interesting and unusual items. We bought a few silver charms, flattened a couple pennies and took home a t...

  • by

    kazdad

    Sat Jun 28 2008

    Worst experience in renting a vehicle with Alamo. They can't distinguish between Alamo and sister company National. It took 3 1/2 months to get my billing correct.

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    bridog12

    Sun Jun 10 2007

    I rented from alamo in seattle and they were rude. They addeda all kinds of fees to my online reservation amongst other things I ended up having to pay 4 times what I was quoted online. I made another online reservation for denver and when i arrived at their station they informed very rudely that they did not accept my credit card yet online they did. I had to walk with luggage and all to hertz where they gladly rented me a car.

  • by

    nroche

    Mon Feb 05 2007

    Maybe I'm just lucky, but I had a good experience with Alamo in Orlando after having made a reservation with another company and ending up with no car (see Payless). After a very short wait in a rapidly moving line, the Alamo desk clerk gave me the small car I wanted, with no reservation, with the least pressure to buy insurance I've ever experienced, with NO upselling, and all communicated clearly and courteously. Had I wandered into some parallel universe? And it wasn't much more money than the el cheapo place that didn't treat me right, despite being on-airport.

  • by

    gabyespinosa

    Sun Dec 03 2006

    Bad experience when renting at Salt Lake City. They are now charging for damage to the vehicle that was not there when I rented it. Scammers!! I'm still fighting the extra charge.

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    stevekaufman

    Thu May 25 2006

    At Fort Lauderdale Fla. airport Alamo pressured me to take an upgrade to mid size and quoted $10.00/day extra. I accepted. My credit card statement arrived with a charge of three times that amount. Alamo says the applicable taxes and insurance increased the charge and they refuse to take any action.

  • by

    sf1dd701

    Tue Mar 07 2006

    Don't even consider it, if there is any chance of changing your rental. The prices jump to 2-3 times of those quoted on the Alamo website. They take advantage of rushed travelers. The local or the Alamo headquarters will do nothing about it! Severe Gouging! The Phoenix site is the worst!

  • by

    rateitall6

    Thu Feb 02 2006

    Rented in summer 2005 from Maui's airport, online, with a discount code. Had the car for 10 days, so the rate was high, but good compared to other companies. The car was older, but in decent condition. No roaches as I have read by other renters in Hawaii. Car drove to Haleakela, so it did well. No complaints. Slow, but everything in HI is!! Would rent from them again. The Maui aiport rental requires a shuttle, but it's not too bad.

  • by

    contributor116_b62

    Mon Dec 12 2005

    The Background Mission San Antonio de Valero, now known as the Alamo, was built by the Spanish in 1718. It gained its reputation as the "cradle of Texas liberty" during a bloody battle between settlers (including Davy Crockett) and the Mexican government in 1836. Although the American resistance at the Alamo was quashed (yes, we lost), the clash, and others like it, inspired the ousting of Mexican rule in the territory a few months later and the subsequent birth of the Republic of Texas. The Experience The landmark is smaller than most folks imagine, dwarfed further by the modern skyline and neighboring fast-food joints. Wander the grounds independently or follow the displays, tours and movie to learn about the events that led to the historic battle. An amazingly large gift shop sells items to help visitors remember the Alamo forever.

  • by

    citysearchuser_1bb44e

    Sun Nov 27 2005

    The Alamo is a piece of Texas history that many people have read about, but have never seen. It is worth the trip to the culturely rich cit...

  • by

    digitboy

    Tue Sep 20 2005

    Never again! Bad experiences coast-to-coast. Most notably in Vegas. Huge waits for dirty vehicles. Unkind employees.

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    rywrld1c3ae6

    Thu Aug 25 2005

    I have made the trip many times, learning more each time. I just returned from taking my two boys for there first time to see one of the birthplaces of texas freedom. I highly recommend a trip to The Alamo, were some amazing bravery took place on both sides of those walls. You cant help but feel the sheer weight of what they faced for 13 days inside that compound. By the most conservative accounts they were out number 10 to 1.

  • by

    boettcher

    Tue Aug 23 2005

    I left a $1,500 camera in the car by accident and turned it in. 10 minutes later I realized my mistake. I called and they could not find it. I spoke to lost and found, the manager and the customer relations directer via e-mail since. The people that touch that car all have to initial it. They have never interviewed them to find out what happened. The camera was in the car and it was stolen by an Alamo employee.

  • by

    reebies

    Wed Jul 06 2005

    My in-laws rented an a-l-a-m-o twice...first: from Nash- ville to Los Angeles, and back...second: from Nashville to Florida Keys, and back. B-O-T-H were very good-to-great experiences. S-o, we rentedan a-l-a-m-o, also, from Nashville to mid-South Carolina. This was a great experience...new car (with only 800 miles on it)...great service people at Nashville airport location...g-r-e-a-t rate for four days...super gas mileage with a 6-cylinder. We will rent an a-l-a-m-o, again...and, recommend this to family and friends. A MOST WONDERFUL EXPERIENCE !!!!!

  • by

    parchita2912ac_2a

    Mon Feb 21 2005

    The Alamo is something everyone should visit. The history is so interesting and the place is very well kept. The story is a tragic one and it's amazing to actually stand in such a historic place. I would also suggest going to see the other missions in the area because they are all part of the same story. It's great to see something like the Alamo being preserved.

  • by

    cpmetzger1229e_d

    Sun Feb 20 2005

    I have been happily living in San Antonio for a few years now. The weather is ideal - my wife and I prefer the hot Summers and mild Winters. The Alamo is enjoyable through any season and is easily accessible. It's location is perfect - adjacent to the River Walk and close to many top notch restaurants. Great photo location and place to bring the kids. Highly recommended place to visit.

  • by

    lacer7a5

    Thu Feb 17 2005

    I rented from Alamo in Las Vegas. It was horrible. The management was rude & we waited about an hour before we even got our rental car. The clerk at the desk was incompatent. I hated the entire experience!

  • by

    irishgit

    Tue Jan 18 2005

    Too bad there were survivors at this Alamo.

  • by

    laceyhen

    Mon Sep 06 2004

    theives! Manager, JASON is not helpful at all! Never rent from Alamo in Las Vegas by the airport!

  • by

    glenn408

    Sat Aug 28 2004

    They don't even deserve ONE star. I took a early flight from SJ to Las Vegas (6:30am!) and went to the Alamo car rental area and needed to wait 1 hour and 10 minutes before I finished the paperwork. They stated that they had changed to a new computer system. I would think that they would provide training and maybe roll it out during the week when it is slower rather than a Sunday morning? When I dropped off the car, the gas needle was just off from the F indicator and the guy states go into the office, because they want to speak to you about charges. They charged me for 2 gallons at $4+ per gallon! The gas price in LV was $2 at the time. I'll never go to Alamo again even if someone paid for the car.

  • by

    marta_m

    Thu Apr 01 2004

    A simply terrible experience with a dirty car and the bus driver giving my bag to another passenger and Alamo refusing to send it to me in a safe, reliable way unless I pay.

  • by

    emcgowen161dc8

    Thu Apr 01 2004

    I've been going there since early childhood in the 1950s. Yes I had a Davy Crocket coonskin hat. It wasn't until adulthood that I really understood the significance of these grounds. Now I begin to tear up at the sight of this place knowing what selfless bravery can accomplish. I received a Texas flag that was hoisted here for my 50th birthday. Something I will cherish forever.

  • by

    texreb591bb7ca

    Mon Nov 10 2003

    The Alamo is Mecca for Texans. The holiest (in a patriotic sense) site in Texas. It is where a relatively few men took a final stand and fought for their freedom and self-determination, despite the fatal onslaught a vast Mexican Army commanded by a brutal tyrant. Although the site is now swarming with tourists and in the middle of a large city, it is still our holy shrine.

  • by

    tater1992new11_460e

    Tue Aug 26 2003

    I enjoyed the grounds of the Alamo so much I went there every day while we were in San Antonio. Twice or more some days. It was peaceful, cool and shady. It is a shrine, so the atmosphere is different from most attractions. I highly recommend that every visitor to San Antonio see the Alamo and just relax there for a while.

  • by

    tsukiakiko

    Tue Mar 25 2003

    Alamo always does right by us.

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    rd20001d985a

    Sat Aug 17 2002

    The whole historic site and surronding areas are first class!

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    lmais0116f41a

    Mon Jul 22 2002

    How fortunate to have a major piece of Texas history within the confines of the RIverwalk and well kept up despite the large numbers of people visiting the site daily! The storytellers at the side of the Alamo are the best part of the attraction and make the audience really get a good representation of the history that makes up the Alamo.

  • by

    kittyh14e012

    Sun Jul 21 2002

    Every time we visit the Alamo, we remember that Texas wouldn't be the great state it is without their sacrifice, although foohardy as it was.

  • by

    edstate

    Mon Jun 03 2002

    Overseas, you may as well rent from a random local company because the alamo name really brings nothing to the table. Do not, i repeat do not expect any help from alamo usa if you experience any problems internationally. the other companies all take responsibility... why not alamo? Sad.

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