Mayflower Transit

Like blueblood snobby WASPS would have a moving company.....

Worst moving experience in my life, via Mayflower Transit and United Van Lines. They seemed to have a pattern of deceptive behaviors designed to limit their liability when they make mistakes or are just negligent,both were the case in my move. The United 80 ft truck dropped off my load last after delivering all others. Mine was less than 1/4 of the truck, meaning the other 3/4 was empty. The driver appeared to have limited ability to handle the rig he was given and at pretty high speed rammed into the driveway, apparently forgetting that his undercarriage was lower to the ground than a cars. THe result was 60ft of trailer went air born blocking a highway, some 16 wheels off the ground while the front end was smashed into the cement so hard that hours of movie the cab up and down and from side to side, while my furniture inside the trailer could be heard moving-awful sounds. Finally, the police had enough and a crane was called to lift the 80 ft truck out. Though I requested to b... Read more

If you are using Mayflower transit, please beaware they are the worse moving company I have ever dealt with. On July 23, 2010 they pick up my stuff from Stanton, California to Cedar Rapids, Iowa and the suppose deleivery date was 9 august. They called me on August 9, telling me that my stuff will be here on Friday August 13, then on Agust 13 they call me and said 'well you stuff was deleiver to a wrong location, just file an inconviniece claim and your stuff will be here on Monday August 16". This company lied and lied again, they will lost your stuff then turn around and said we call you and no one pick up the phone. If you are in the military or civilian sector, please pick a companies that are reliable and not someone will loose and lie to you twice.

I used Mayflower through VIP Transit East. They were great, but I only gave them 3 stars because VIP recommended the Car Carrier. I used the Car Carrier to send my car from MD to CA because Mayflower (my moving company) recommended them. They were expensive at $1192, but I thought that because Mayflower recommended them it would be worth it. I have a less than 1 year old SMART car (no discount on the little car). My car was picked up the same day as my house items were picked up from Mayflower. The man who got my car said that it would arrive in 4 days, which was much shorter than the time my house items were set to arrive. The man said it would cost $100 to store my car, until we could pick it up. He also said that if he didn't take the car right then, we would charged for him coming out. I would have said good luck getting that money and gotten a new car transport service, but my husband was with the man and so off went my car. We arrived to pick up the car at a low end garage (n... Read more

The pickup was well planed an executed. Ahead of time there were signs out to block a parking location. The packers took special care to pack all of my items well. I had a one off item that was given extra attention to ensure it would make the trip ok, a little engineering was involved. The drop off, I get a call friday saying my stuff WILL be delivered Saturday between 9 and 11. Awesome, so I book a flight back to see my wife before she goes to Mexico for 2 months. Expensive ticket but it's worth it. I get a call AFTER 11 o'clock on Saturday, to let me know the truck won't make it to my location, it's too large. Oh, and there is an "Agent" to do the small street deliveries, but the closed at 11. So we don't know what to do. The "coordinator" then calls me to let me know the "Agent" will be busy till Wed. This by the way is like 3 days past the end of the period where my stuff was supposed to get dropped off. Now I lose the ticket I just purchased and have to spend an addit... Read more

I moved from Nebraska to Maryland in June and my move with Mayflower was easy. My consultant at the beginning walked me through the entire process and explained all of the fees (NO HIDDEN FEES)!!! I packed my own things and they did the rest. The two movers who packed up my boxes and furniture also let me know what was going on the entire time. My final mover was keeping updated on the approximate date he would be at my new location from the time he started his trip.

Used Coastal Moving and Storage of Pensacola FL. Not by choice, they were selected by the Navy for a military move to a new assignment. Good:Most of the stuff got here, the packers (one day packing) worked quickly; the loaders showed 2 days later and worked quickly as well. They delivered on the day promised. Bad: The packers were supposed to numerically tag everything but overlooked several items. They were separately tagged by the loaders. Even though I had about 10,000 # of goods, the company wanted to "efficiently" move things so it sat on the 18 wheeler for a couple of extra days Florida in July) while 2 other shipments were loaded (warning! warning!). When they arrived at the new apartment in VA, they realized (I had warned them) that the 18 wheeler could not approach the loading dock. This happened in FL as well, so on the FL end, they loaded a 20' truck, unloaded onto the 18 wheeler, unloaded the big truck into a large U Haul truck in VA, then finally unloaded to us. ... Read more

I've used Mayflower twice in the past two years and both times have been terrific. Most recently was this past week. I called a couple weeks ago and asked for an estimate. We scheduled a time for a sales rep to come by, and while the guy wasn't all that impressive/flashy, he was friendly and moved through the house quickly to take the inventory on his handheld machine. I asked for an estimate for packing and moving. For a 1500 square foot, three bedroom house, the quote was $1790. He said he thought that might even be conservative and that they could go over, but that was as close as he could get. He said to give them about a week's notice for a weekend move and 4 days notice for a weekday move. I appreciated his honesty. I ended up hiring them and on the day they were supposed to pack me, a team of four guys showed up exactly on time. They walked through the house, took note of what was going and what wasn't going, and got to work. Fifteen minutes later, four more people fr... Read more

It is scary reading these reviews.   I have hired Mayflower to move me from the Kansas City area to St. Louis.  Has anyone at all had a good experience?  I read reviews of oher companies and they are the same - all bad.  The only good ratings  I read are evidently very small companies that only exist "locally".  I've checked against the phone book to no avail.  Where are the good National movers.  Am I going to be sorry I hired Mayflower which used to be, at least, the best.

I would give them 0 stars.  Mayflower stinks. My mother signed a contract that had TBA for a delivery time. Yes, she shouldn't have, but what did she know having only moved once in her life?  Her contract does not even have an order number on it.  Then they moved the delivery time THREE times. Every time she called to ask where it was she was given another excuse (lie), such as van is not full, no drivers, gas is too high, etc.  She has been sleeping on the floor for 32 days. They give NO answers on the phone and are so rude. I would NEVER use Mayflower again.

We had a very stressful move with this company. They didn't keep their word and we had several items lost or broken. Several items were thrown into boxes without proper packing. Damage was done to our home. The corporate company was awful and people who said they had filed claims to "search" for our missing items were found to have done nothing for 2 months!! Our settlement claim was a battle of the wills and nearly took us to a lawsuit. They brought in un-uniformed, gang tatooed packers who told us they had been in and out of jail for years.

Used one of the NY franchises 11 years ago ad paid for additional insurance. Moved from NY to NJ. Because of the way they loaded the truck, they broke my computer desk in half and admitted it. I put in a claim for 1/2 of the replacement value ($75) because it was a used desk. THEY REFUSED TO PAY EVEN THOUGH I PAID FOR INSURANCE!!! I wrote to Shame on You, Consumer Affairs, BBB and sent them copies. THey were suddenly very cooperative and offered to give me the money and asked me if I would recant my complaints. Yeah, right.

I used Mayflower to move from NJ to TX. It was a scary experience; one of the drivers stole money out of my purse. When police arrived they found out that two out of the three movers had warrants out for their arrest; one of them had charges for assaulting a police officer. What ever happened to background checks??? Needless, to say the experience was nervewrecking and pitiful to see two men getting arrested on my front lawn. To top it off, I purchased the extra insurance for damaged or lost goods. When I go to file the claim, they tell my my table leaf and television were broken prior to the move. Word of advice, DONT TRUST MAYFLOWER with your move.

I used Mayflower to move across the country. There service was awful. They completely lost two huge boxes of stuff, damaged or completely broke 90% of the furniture items, and dented and scratched my car. The driver, Charles Vornes, and his crew were rude, careless, and incompetent! Never use Mayflower to move. I have moved two other times across the country and used other major moving companies and never have had a single item lost or damaged. Mayflower has horrible customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

sir charge investigation , please review your bill from this moving company if a sircharge was added to the gas bill , this may have been done improperly , please contact me asap to discuss your remedy

They did a good job recently moving a relative of mine from FLA. to NY.She is very fussy,so if she was pleased,they must be good.She said they really took their time wrapping everything carefully,and her only complaint was that they delivered it a day or so later than they said.

I had mayflower move me across the country and it was the worst moving experience I've ever had. Their movers were not at all careful with my things and ended up breaking several fragile pieces. I caught them standing on my boxes at somepoint!

Moved four times with this comapny. Each time my disappointment, worsening. Two times, long distance and two times within 500 miles. Each time things were broken and this last time, huge mirror over fireplace didn't make it the 2000 miles. The packers left it there and two months later, to the day, I received it after many weeks of emailing them and finally writing their headquarters. This last driver, Jeff, was wonderful and clean and professional in every way, but somehow didn't oversee the packers leave this 5' x 3' mirror, staring at them all day in the living room. Will not use them ever again. Gave them four chances to improve, but to no avail. Sorry to have to write all this but am trying to spare, others some pain and anxiety.

I am a professional move coordinator and we've had the best experience with Mayflower. While some Mayflower agents may not be good, the ones in my city are decent.