I took my two cats to Dr. Rattan today for the first time and he couldn't have been more wonderful! Aside from being obviously well trained, Dr. Rattan's tableside manner was truly impressive. The reviews I read about Dr. Rattan's practice are what led me to take my fabulous feline monsters to him in the first place, and I am thrilled and relieved to report that the experience was relatively painless for all of us. No tears from the owner, no accidents from the cats (even on the way home - that's a first!), and no blood shed in general. Roberto, Dr. Rattan's assistant, was fantastic, as well, paying lots of attention to both the cats and being very gentle and caring with them. I will absolutely take my pets back to Dr. Rattan and recommend him highly to my friends.