OOPS! Another product review.
I got Zulilied...
The last time Stark complained about being cold, I decided to find out if there was something I could do to help her out for Christmas. I started searching for the perfect sweater: thick, warm cozy, with long sleeves, large collar, material abundant enough to wrap around her. with pockets. I looked at hundreds of sweaters online until I found one on Zulily that was a match. The model seemed so happy in this garment. And the price was right.
(((((I should have read these reviews before I committed. My bad.)))))
A few days after I placed the order, I took another look at it. I wasn't even sure if this was an "indoor" or "outdoor" garment. So, I sent a question to their C.S. and asked about it. The response told me that I had made a perfect choice and that she was gonna love it(!)
The next day another doubt surfaced: did I pick the right size? So, I sent a second question, along with Stark's height and weight. Oh, guess what? Once again, I had made the perfect choice(!)
Then, after I made the purchase, I received a standard email that explains their shipping policy. They wait until they have accumulated enough orders before they place THEIR order, making delivery time excruciatingly long, but with a third email, I was assured it would come in time for Christmas. And guess what? It did arrive on time. Actually a day earlier than they projected. But, it wasn't delivered to my door. It wasn't delivered in a box with the respect a $100+ sweater deserves. I found it in a plastic shipping envelope, crammed into my mailbox with all of the other holiday junk mail. Not a good omen.
I brought it in and opened it...no longer expecting rays of sunshine backed up by the glorious chords of angel harps.
Gawk! I experienced a sudden case of edema, as all my body fluids began to cave to gravity. It looked like road kill. It was the polar opposite of sumptuous; it was flimsy, with ho-hum stitching and clearly not an "indoor" garment. (I envisioned a skinny little lady walking through the ghetto, clutching a teenth bag of crack in one of the pockets.) But, would it fit? I'm larger than Stark and I had to squeeze into this piece of junk...carefully...lest I pop some stitches.
There is no way I can give this to Stark. I'm pretty sure that my best route of resolution, based on the other reviews, is to bite the bullet, throw it in the garbage and let Stark read this review as an apology for my bad judgement.
(To all Customer Service Professionals out there: when a customer raises questions or doubts, what they really want to hear is: "...but don't worry. If it's not exactly what you are looking for, you may feel free to return it for a full refund, or in-store credit. Not. A. Problem." As someone who has developed a couple of prolific C.S. departments, the first red flags went up, for me, when I got (twice) the "OMG! OMG! OMG! You made the perfect choice!-type of responses from these twits.)
Would I ever consider buying anything else from Zulily? Yah, right.
The extra .1 Stars is for the package arriving earlier than their projected delivery date.