Wells Fargo
1
This bank sucks period. There are huge inconsistencies between Arizona and California even, customer service, excuses etc. Basically it come down to this, just like a lot of other major banks trying to nickle and dime you, they process the debits before credits (gee hence they make more money this way, more overdraft) even if you have overdraft protection, yes it will prevent that 35 dollar fee, but you're still paying 10 dollars for a transfer from your savings to your checking, when your checking account balance is tanked. Anyways I remember going up to the teller to figure out why money that was deposited wasnt showing up.
There was a misconception, these idiots didnt do their addition right, I had added it the night before and wrote it down, I showed the piece of paper to the banker, low and behold I was right when he actually busted out a calculator, and what was interesting was this stupid fuckin 12 dollar fee was sneaked in there good thing they reversed it, of course it didnt show up on my online statements. Ok I went in there to make a deposit, so I found out this bullshit in the mash, spending like a half hour, holding up the line, while being sorted out. Eventually I went to the banker to get my savings account re-opened for the overdraft protection.
Ok get this, you're gonna love this - while i was waiting for the banker, when he gives the teller to swipe my card, somewhere along the line the teller loses my debit card, they cannot find it anywhere, they gave me a temporary completely useless for what i was trying to do to get gifts online for christmas, if they're "losing" your debit cards, it makes you wonder what else they're losing and not keeping track of, first they cant add, now they lose my debit card.. and another instance when my debit card actually did go missing it took them 7 days to shut it off, I mean their antics just go on and on witholding a credit deposit waiting, I mean waiting for a debit to show up so they can tack on an overdraft fee, now it doesnt take 7 days to credit a simple cash deposit... wtf? that's like what i'd expect for a check, hell it shouldnt even be that long, especially NOT CASH! three hundred dollars cash for an online purchase, that doesnt seem like much to ask.
Anyways I dont believe a pretty smile and a wink is enough to forgive them, because in reality they're like a gypsy a cute smile in front of you, while they pickpocket you from behind, Either way like every other large bank, they're out to get your money, they arent rudest bank ive come across they dont really use the asshole approach like for example US bank, but their scams and sneaky antics can really piss you off over time eventually you're short fused with these people, the lack of knowing what they're doing, they cant seem to add, losing debit cards, its really a joke and a pain in the ass... I was always careful and checked my account online frequently and added appropriate expenses, but I still got zapped hundreds of dollars out of these fuckers, so I took my business to a local credit union.
Shitty bank, cute faces for tellers, but their greed pickpockets you silently.