I purchased this elliptical a month and three days ago. When my fiancee and I put it together it ran well but had a squeak in the front, the bottom right pulse sensor was falling apart, and a black plastic piece was broken. I was willing to overlook all this because it seemed to be running alright. Then a few days ago the resistence starting messing up and the digital screen wasn't reading correctly. I called both Bayou Fitness and Image and neither of them were any help. There is only a 30 day warranty from Bayou and according to them I was two days past when I could return it for my money back. I find it very ironic that it breaks two days after my warranty is up. The Image people will send you parts for 5.90 to ship and if you want someone to come fix it that will be an extra 45 dollars. I work three part time jobs and also in school full time, I just wanted a machine to get me thru the summer until I could get back to the rec center. It turns out that all I received was eating my 340 dollars and a headache.

It's a wonderful product. I love having it! I use it 5-6 times a week and I'm very satisfied:-).