I was initially excited to purchase this stepper. The shipment was fast, payment was easy, but it was a nightmare after that. First, the parts didn't match up like it did in the manual. Not only that, but I put in batteries for the computer part of the stepper and the batteries burned within seconds!! The actual stepper part could not be adjusted and didn't even move up and down! It was honostely, the WORST online purchase I have ever made. Now I have to deal with the Brookstone catalog people and figure out a way to return it. I would have brought it to the nearest store, but they said they couldn't do anything about it. Do NOT buy this machine! :(

Quiet. Performs as expected. Well built. Takes up little space and easy storage. Somewhere I read that there is a weight limit capacity of around 250lbs for this stepper. The pedal height is adjustable, but there isn't an adjustment for the pedal resistance. It may be a little more expensive than other steppers, but after extensive research decided on this one because it is well built, foldable, has handles to hold while exercising, and sold by a reputable company (Brookstone).

Not worth the money. Very poor quality. After very little use, the joint at the peddle base began to wobble. Cannot even use it at this point. When it did work it was very noisy.

Contrary to the other review, I'm very pleased... Mine was well packed and obviously new. It assembled easily and everything fit just right. The pole that comes up for the display and hand holds is very substantial - around 2 1/2" around - and all steel, no lightweight aluminum. The only sway or wobble was from me, and the fact that the machine has a very small footprint (a big plus in my house!)

I've had no battery problems like the other reviewer mentioned. After looking at it, I suspect he may have ended up leaving the foot plate with the sensor magnet "down" which would keep the switch open -- maybe...

Too bad I was hoping this machine branded with Brookstone on it will be worth the price tag, but unfortunately it turned out to be a disappointment. My first impression is this. When I opened the box and took out all the items, I can feel that it was a returned item. After I assembled it, the handle bars was wobbly even after the screws were in tight. The pole that extends up to your waist ( I have it at the lowest setting) was very shaky when you step. The weirdest thing happened was it drained my duracell batteries overnight. I noticed that when the pulse was malfunctioning and the readout was very dim. I put in fresh duracell and it solved the problem, but boo hoo, the next day the batteries were drained again. It is not worth the price tag I would say. It is going back to Brookstone. Better to buy the cheaper model. Hope this helps.
**Update** I noticed that they shipped me one with the control panel different from the one in the catalog. The one I had was one LCD screen with the info on board. The one in their catalog and online shows individual readouts and has a red button in the center. I think it is wrong to get something different from the one shown in the catalog and online. It is false advertising. I am glad to return it back to Brookstone. They say you cannot take it back to the store since they do not stock it, but I was not happy with it I took it to the store anyways and returned it to the sales manager. Be careful what you order!