Ordered stuff on sale. Of course, it is final sale and so no return or exchange. All items fit larger (i.e. they run big) and were not really cut in a flattering way, especially the jacket. One of the dresses especially was nothing as pictured. The color combined with the fabric make it look more like a nightgown and so for $79.99, I am stuck with a highly overpriced nightgown. Wont order from there again. Not to mention that the stuff took forever to show up.

I bought a sweater in Feb., 2009. I worn it just twice and after that I hanged it in my closet. You know what, a few days ago I took a look at the sweater again, and I found a hole on the back of the sweater because of the poor quality. When I bought it, there was no hole on the back. I recommend to check the quality of the sweater first before buying it, especially for the final sale sweaters because you cannot return.

I like their summer selection. Not overstated, no crazy graphic designs on their t shirts or collared shirts which I don't care for. Mostly solid colors and sometimes with a logo in the middle. A lot of these type of shirts are $30-$40 which is high for my taste for either, but they are well made and comfortable, and fit right.

I've been a loyal J. Crew customer for at least 5 years now and enjoy the style and design of women's clothing offered every year. As usual, I purchase clothing from J.Crew roughly every two to three months, to the tune of 2K a year at minimum; however, as of late I have had one too many bad customer service occurrences with J.CREW representatives. Like any shopper, I take advantage of J.CREW specials on items I really like, purchasing a few at a time, numerous times a year. Specifically, on Friday, June 5th, I placed an order for some silk-linen v-neck sweaters I randomly purchased in store a month ago, and enjoyed the two so much, I ordered two more. To my surprise, J.CREW added an additional perk of an additional 20% off the items and since I just placed the order on Friday, I called today, Monday June 8th to request the additional 20% off of the items purchased. Per previous experience with J.CREW if an item goes on sale within seven days of your order they make the price adjustment. With this information (which is clearly posted on any receipt from J.CREW)I called customer service to request the adjustment this morning. I was not granted the adjustment and was told there was nothing that could be done. To say the least, I am gravely disappointed. In the end, J.CREW has ripped me off to the tune of $15. It may seem small, but in the bigger picture of how much money I spend there annually I think its shameful. All I can say is don't be shocked if you start losing loyal customers, me included, because of your rip offs.

Good quality clothes, nice basics, a bit overpriced but overall good.

good quality basics but i recommend buying stuff on sale cuz its way overpriced! little known fact...college students get 15% off regular priced merchandise when they show their ID!

Poor quality clothing, uninspired design at elevated prices with seriously slow shipping for online purchases (5 days for express shipping!). There are much, much better options available.

Horrible experience!
Be very careful! You cannot change or cancel your order after 20 minutes. And you may need more time to figure this out.

Awful customer service and communication. I had to order a bridesmaid dress from Jcrew. Without notifying me that the dress was out of stock they simply canceled the order after 2 months and never told me. AFter I called to check the order they told me that the colors swatches have changed and now I can't get the dress. If Jcerw wants to be a player in bridal dresses this is not acceptable behavior. I would never order form them again.

I wish I could have given them half a star but that wasn't an option. I think I just shopped from J. Crew for the last time! This company is way overrated and overpriced. I had to buy a bridesmaid dress from them for my friend's wedding. It looked so cute in the photos and when the girls got their dresses, they were HUGE and the zippers were busted. For $250 bucks I would hope they could put in a decent zipper, but don't expect it. We all had trouble with our zippers. And recently I ordered a yoga headband for 15 bucks... yes I know this was my own fault, but I needed one and was curious to see the quality and this "rubber grip" that they were talking of on the inside of the band. I got the band, it's the same quality of the bands that I got at Target for 6 for $5 and the "rubber grip" consists of running stitches of teeny weeny elastic thread that doesn't catch anything. So I just want everyone to know, don't waste your money here! Unless you see this stuff on some huge mega sale, it is SO NOT WORTH IT!!!!!

Great clothes at very reasonable prices if you know how to use their sale section. I always get compliments from my more fashion-forward friends when I wear J.Crew items, and I'm almost always pleased with the quality. The cashmere does pill rather easily, but it is very soft (I would say mediocre quality), and I like the way the sweaters are cut for a younger, more flattering look (not that baggy look some department stores consider "classic" but I consider more... geriatric). And the customer service is always excellent. Overall, I give J.Crew five stars!

I wouldn't shop there personally, but have nothing bad to say.

its k

meh... it's more for men in my opinion

they have a great wedding section....high prices though

i dont know

what is that?

eh.

Clothes are ok quality. But everything is made in China, which does not justify the prices they charge. They now have a no-return policy on sale items. This retailer appears to be in trouble.

love the clothes, a little expensive though.

Ive been a J Crew customer for over 10 years. Over the last few years the quality has gone downhill and the prices continue to escalate. Their cashmere sweaters and cotton t-shirts are a real disappointment. I wouldnt pay the money for either of them. Their suiting seems to be OK. If you want consistent quality, albeit a bit more conservative style, try Brooks Brothers. In summary- J. Crew like the style, hate the quality.

Got to love the JCrew. The quality on the clothes is great and fashionable. The prices are a bit much, but they often have great online clearance deals. Just be careful, if you get something on clearance you cannot return it.

 You can often find coupon codes to use online or in the store on www.slickdeals.net. Once I ordered 6 polo's for 9.99 each online and at the time they retailed for 49.50.

I recently ordered a wedding dress from Jcrew (the Avery Dress). I ordered it on a sunday and received it 2 days later. Everyone I called was outstanding to work with. The reps on the 800#, the girls in the Special Occasions Dept. and The employees at the Cherry Creek Store in Denver, CO we all wonderful to work with.
This is the best customer service I have ever received on a retail level!

Thanks to Jcrew for all of their help and making my wedding less stressful!

Jamie Cruz
Denver, CO

J Crew offers clothes with a simple elegance that will never go out of style. The lines of the clothing are straight and clean. I always feel well dressed and put together when I wear anything from J Crew. I look forward to each new season and find that they simply out do themselves each time. You can go from casual to dressed up for any elegant occassion. Anyone that finds J Crews style to be "boring" and "the same old thing" is perhaps boring themselves.

I have been a loyal J.Crew shopper for ten years and will regretfully stop shopping there and encourage others to do so until they stop selling fur. In a civilized society, the barbaric act of killing animals for the sake of status is abhorrent. I would encourage anyone unfamiliar with the fur industry to do a little bit of research to see the conditions in which the animals are kept. With so many fake options out there, there's just no excuse.

I refuse to shop at J.Crew because of their policy on fur. They have already openly promised to stop selling fur and fur trim products, both to the public and to People for the Ethical Treatment of Animals. They still sell the stuff and I find it a let down. After all the publicity of the way in which fur is produced and the treatment animals have to endure for J.Crew to have it's fur, I'm amazed it can carry on selling it. They have a poor customer service policy, refusing to acknowledge the comments that I and many others have submitted.

Nice stuff, but WAY overpriced for what it is.

I don't shop here a whole lot because of the prices, but their clothes are great quality and never go out of style. One thing I always order from J.Crew are winter coats and jackets. You can't go wrong.

J. Crew's catalogues and seasonal collections look the same, year after year after I've received them without fail. However, since I live in trend-conscious California, I've found that J. Crew's fashions are so terribly boring. The fabrication and the cuts of their clothing are so frumpy and look like overpreppy East Coast fashion. Their associates are also not very knowledgeable, nor are they helpful. When I enter their stores, rarely do associates say hello or even check up on me in their fitting rooms. Banana Republic has much better fashion-right fabrications and their seasonal collections carry sophisticated interpretations of modern clothing, not frumpy outdated East Coast style. I suppose it's ok to look like you stepped out on a ranch, college town or somewhere on a Virginia beach..but as far as L.A. and San Francisco fashion-aware people tend to shop, the majority really do not appear to be wearing J. Crew as much as our East Coast brethren. But as for me personally, I wouldn't direct any of my friends to shop there, unless they want to look like an outdated 80's prepster.

It's hard to look bad in anything made by J.Crew. The styles are classic enough to be worn year after year, yet they come out with slightly new patterns and colors annually. You could wear entirely J.Crew outfits and still look like you have a wide variety of clothing. The stores are very well organized, and I've never seen unhelpful staff at any of their locations. Definitely one of my favorite stores, and a terrific place for either men or women.

Amazing changes to an already great line. Can't wait to see the new Men's collection currently in the works

I used to shop here a lot (stores, catalog, and website) about 4-5 years ago. Back then, they were just an all-around solid store. Now they've gotten more expensive and their men's selection has become a little more erratic, but they're still worth a look.

I love J. Crew clothing. I always look fashionable AND feminine.

What's great about J Crew is the style. No matter what your wearing, J Crew Clothing and accessories will go well with it. Also, the clothes never go out of style, and always look good. Furthermore, the quality is unbelievable. A ten year old crew shirt looks like it was bought yesterday.

Too expensive, and, what's happening to the men's side of the business?

So I never really bought anything at J. Crew because their clothes always seemed overpriced, plain, and a tad ugly. On top of that, their financial department works with my dad's company, and he claims they're terrible to deal with, always jerks, or trying to rip someone off. But...one sad day, I was bored and stuck at a lousy shopping complex with nothing better to do than look at J. Crew. Probably out of that boredom, I bought a skirt and some flip-flops. The flip-flops: I have many pairs of this type of shoe and like to believe I'm an expert in wearing them. This particular pair, however, always somehow seems to bend down on the front end causing my toes to scrape the concrete that I'm typically walking over. The skirt: I'm having to bust @ss to make to all my classes on time today, all the while pulling down the back of the skirt that was somehow not made right and has the tendency to bunch up and show my @ss to everyone. So thank-you J. Crew for letting me look like I'm digging every minute while hauling @ss across campus. I've learned my lesson.

Very good quality clothing. I have bathing suits that are over 10 years old and still wearable. I have a sweater that is also that old that I can still wear. These clothes do not go out of style and will last. Worth the higher prices!

I cannot imagine anything wrong with J.Crew. It has great prices, great style, excellent atmosphere, and quality clothing. J.Crew clothes are fashionable longer then most clothing stores' clothes are- big plus.

Have you ever noticed that when a J. Crew item was manufactured in a Western nation, J. Crew catalogs note the items origin: made in Italy, USA, UK, Canada, Scotland, etc.? However, when an item was manufactured in the 3rd world, J. Crew catalogs note the item as imported. Usually, when an American hears the term imported, it means that the item is exclusive enough to bring here, since the item is top notch, and therefore costs more. For example, Amstel Light is imported from Holland, Rolls Royce is imported from England and St. Andres is imported from France. Therefore these items generally cost more than your plain American beer, car or cheese. Unfortunately, when J. Crew terms an item imported, it almost always means the item was made in a 3rd world nation. Therefore, the item is not necessarily exclusive, but probably simply cost less for them to manufacture. My question is, is J. Crew trying to deliberately mislead the American public by selling Americans cheaply made goods under the pretense that it is imported, or is J. Crew simply eliminating Asians, Blacks and other non-Whites from their advertisements? Now that I think of it, there used to be more non-Whites in their catalogs. Granted, their handful of token minority models almost always have classic Caucasian phenotypes, but at least J. Crew once had some sort of quasi New Englander diversity. Would anyone like to file a class action lawsuit against J. Crew? I have at least 12 years' worth of catalogs to prove my point. Perhaps they would settle out of court by giving us all warm wool roll-necks imported from the Philippines.

Pretty nice clothes, nice preppy style. Very fashionable, yet not exactly hot or exotic clothing.

If anyone is interested in a discounted j. crew gift certificate....a face-value gift certificate of $56.25, and all you have to pay for it is $46!!! http://certificateswap.com/store.cfm?store=51

My favorite store - clothes are classics, but with a modern twist here and there. These clothes won't go out of style any time soon. You'll be comfortable, but you'll also look put together.

Oh how I love J. Crew! I look forward each month to the day I get the new catalog in the mail. I prefer the catalog to the actual store, the store rarely carries all that I have wanted from the catalog. The clothes are always high quality, and I have never been dissapointed by anything that I have ordered from the catalog. And also they always have the cutest, best fitting swimsuits. Oh I could just go on forever about how I love J. Crew!

WAY TOO BORING!

The coat I have from J. Crew is the most finely assembled piece of clothing I have ever owned. The lining doesn't produce static on the driest winter days. Fit is perfect and the wool is very dense compared to every wool coat I've seen, military issues excepted. I have some socks from there. No indication of fade on repeated washings. And I own a burgundy sweater that's at least five years old. Its fit has not distorted at all, the dye is still brilliant in color, and I've only had to shave the sweater once. All in all, the best three articles of clothing I've ever owned.

Excellent clothing @ high prices, but worth it. They are made w/ high quality fabric and last a long time! I hate when I get the catalog, I have to get the ol' credit card out.

I love the j-crew style and colors. They need to vary the way certain items fit. Some shirts should fit snug to the body, some pants more loose, ect.

Jcrew is a solid store. For the girls it has great sweaters. I have sweaters from years ago that are still in great shape. They have great suits and work dress clothes if you need to dress up for work. They have good casual wear with jeans and cotton basics like tee shirts, long sleeved shirts and tanks. For men, they have great jeans, cords, sweaters and dress shirts. They also have some great shoes. I am a big fan of their underwear and bras. They are just basic and comfortable. You can find some great things on sale too usually between seasons. If you are lucky enough to have an outlet store near you, those are also great spots for deals. The catalog offers a lot more than the actual stores but the stores make it easy providing catalogs and phones in the store if you want to make an order.

I really like shopping at J.Crew. Their clothing is top quality, washes well, never fades or shrinks. You can always find the basics as well as whatever is in style. They have the most durable swimsuits, too. You can always find a great sale at J. Crew.

Good for generic clothing (i.e. T-shirts, khakis, etc.). The women's suits are overpriced for the quality of the clothing. Definitely wait for those items to go on sale before you buy.