I purchased this item based on other reviews. When I first bought it I still had three months before I would be able to test it out to make sure I liked it...wrong move, now I cant return it. I have hardwood floors with area rugs, but my two bedrooms have carpet. When I actually got to use it the first time went ok, after that it went down hill. When I use it on my area rugs I can feel the thing spit the dirt right back out the back at my legs and onto my wood floor, which in turn I have to try to vacuum again but usually end up having to sweep the carpet and then my floors again. If Amazon would let me return I would...

I had this vacuum for a year and it still operates like new. The dirt is easily removed from the front of the vacuum and the HEPA filter is still good.

Love this vacuum for carpet only. Do not like it for bare floors. When sweeping our kitchen/dining area which is ceramic tile, I can feel the dirt being thrown back at my legs. I can also see the dog hair blowing out the back of the vacuum base. I have the vacuum set on the "bare floor, low cleaning" position, all filters are clean, the dirt cup is empty and there are no clogs. I think the problem is that the rotating brush does not stop rotating. On my old vacuum, the rotating brush did not spin on the bare floor setting. I've gone back to the old fashion corn broom and dust pan for my kitchen.

After doing a lot of research and reading many reviews, I decided to buy the Bissell 3910 vacumm cleaner. I'm so glad I did - it's the best vacumm cleaner I have ever used. It picks up so much and is very easy to clean. I would definitely recommend this vacumm cleaner to anybody - it's a great value as well!

I thought I did a decent amount of research on buying a vacuum. I decided on this Bissell Model and I bought it. It is exactly what everything says it is. My one mistake, and a huge flaw in this vacuum, is that it is REALLY LOUD. I'm talkin' "floor sander" loud. I thought my neighbors were going to knock on my door and ask me what the H I was doing.
My mistake for not asking but, I just didn't see it in any reviews.
I want to emphasize that Bissell did not misrepresent itself in any way at all. It's just a loud vacuum cleaner and I hope K Mart will let me return it.
***Please add "noise level" or "quiet" to your searches.***