Was a good microwave while it lasted. But sure didn't last long. Only 16 months and the warrenty is 12 months. We also had a problem with the door not fitting right when we first got it.

The microwave works excellent. The only problem is the door does not open properly all the time. When you push the large button to open the door sometimes it works fine and other times it does not release and open. You must repeatedly push the button - hard! It is going to be a real pain to correct and I believe it will eventually break due to all the hard pushing.

Ordered item and it was defective.
Amazon acted almost "instantly" and replaced the unit at no cost.
Outstanding customer service..... and FREE shipping!