The G4010 works well in default mode. Using higher DPI or editing while scanning makes copying very slow. I mean like 6 minutes per scan. Only buy if you dont need editing before saving pictures.

This is the slowest, clumsiest peace of junk I have ever bought. Beware of all the so-called ease of use claims. I expected much more for the money. How do I get my money back on this thing?

I had a problem when I installed the program, but it works.
If you installed another language already on your computer, you need to check the language version of the non-unicode program.
It it is other language, you'd better make it English not to have any error while installing the scanner program.
Once you had a problem with installation, it never works even after re-installation. Otherwise, you may use a default scanner program of Windows XP.
I had to install it on another computer.

I used this scanner on a Mac G5 with Leopard. It all started well and the scanner actually produced pretty good results. But then, after three days of moderate use, it died. The scanner did turn on, but the cover buttons were not working and the system didn't recognize it. Tried different cables, rebooting, cleaning preferences, etc. Nothing. Called support and they said it was a hardware malfunction. Wouldn't recommend it.

Very happy with product. Needed a new scanner as my old one would not work with new computer running 64 bit vista. Easy to hook up & learn how to use. Price was right & as always shipping was fast at Amazon. If you are looking for a stand alone scanner at a good price I would suggest you give this model a look!