I've been using this serger for a year now and I just love it. It's easy to thread and the video makes it so much easier to get going with it. I use it daily and I've had no trouble whatsoever. I think with any serger you have to get the hang of threading. But once you've done it several times, it's a breeze. And if you tie your knots off tight enough and release the tension and just pull them through you have no reason to thread it anyway. Nice Machine! What's not to like!

I have tried everything to resolve my problems with this serger.

The left needle (red) keeps snapping in half. The tension is fine, the needle is the right grade.. it keeps hitting the metal plate. This machine has left me in a tight spot, and I will purchase the brother.. which I will pay 50$ extra shipping for because I need my machine by friday.

I called their customer service, and they want me to pay for the shipping, and wait for it to be repaired. I dont have that kind of time.

I suggest, spending your money a little more wisely.

I bought this serger and just love it. Easy to understand instructions and the video explains in greater detail. Easy to thread. Works like a dream.

I love Amazon - I ordered this item Dec.3 around 6pm. It was delivered Dec.5 at 11 am. Incredible.
I needed a new serger to replace my old faithful "white superlock" that decided to surrender after 25 years of service. I checked many stores, many brands, but prices were too high. In checking Amazon, I knew I found the winner. I trust "Sewing with Nancy". She will not put her name on inferior product. I was right. I have tried the machine today and was very satisfied of the results. I have not figure out the quick threading yet, but even the manual threading was not that hard.
Only complain is the DVD, inaudible sound - but no matter, I have the manual.
A definite 5 stars for this serger. Thk you Amazon and Thk you Sewing with Nancy.

This is my first serger. I'm thrilled with the instructional video it came with, the easy to use manual, and the quality of this machine. Nancy recommends practicing threading daily until you're comfortable. It didn't take long! Adjusting tensions is also clearly explained. It has a number of features I couldn't get without spending much more money and comes with lots of accessories. I easily found the needles online too. I can hardly wait to try out all the stitches this machine is capable of. I'm an experienced seamstress but a novice about serging. I feel confident I'll be able to use the EZ Lock without difficulty. I'm very happy with the speed and simplicity sewing is now. I'll always have my sewing machine - but boy am I glad I finally bought a serger!

I love purchasing from Amazon because of the rapid delivery! The serger was a Christmas gift to our daughter. She is thrilled with it. As an avid sewer I knew I could trust a product from Sewing With Nancy. The best surprise was that the serger comes with an instructional DVD. A product I would recommend.