| REVIEWER | RATING & REVIEW |
 | roxyo (0) 07/25/2008 | Customer service is non-existant. Besides automated e-mails which promise a CS Representatice will contact you, you get no response whatsoever from the store regarding placed order issues.
(0 voted this helpful, 0 funny and 0 agree) |
 | Loerke (48) 02/04/2007 | My favorite online shopping site. They give good discounts & nice freebies. I don't feel as much guilt over shopping here as at Amazon. At Amazon, you're taking money from mom-and-pop bookstores; at drugstore, you're just taking your business away from Walgreens and CVS.
(1 voted this helpful, 0 funny and 0 agree) |
 | scollopy (0) 12/17/2006 | Terrible. Paid for 3 day select and order didn't even go out for three days, constantly emailed for status... told would upgrade to overnight, but didn't and didn't ship untill it was supposed to arrive. Cust svc was terrible. "Eve" was unapologetic and dismissive. Avoid this place and use sephora for beauty and walgreens for other!
(0 voted this helpful, 0 funny and 0 agree) |
 | deeswright (0) 10/06/2003 | Being a former employee of drugstore.com, I can tell you that they seem like a good company, but did you know that they discriminate against their employees? I have a learning disability and was not given more time to learn my job besides the fact that I told them I would need it. They "helped" me with some one on one time with the trainer, but it was more like them just going over my mistakes and that was it. What I told them that would beneficial to me, is more time. Not alot, just another week or two. Don't shop at drugstore.com.
(1 voted this helpful, 0 funny and 0 agree) |
 | ganesh (0) 05/18/2003 | The worst customer service experinece I ever had with an online company.
I made an online purchase on saturday at 7am and called the customer service to cancell the order at 8am ( on the same day ). I was told the order will be cancelled since the distribution center is closed on the weekend and the product is not yet shipped.
So I made another online purchse but I got an e-mail on sunday stating that I can not cancell the original purchase. I was shcoked becuase the product is not even shipped yet and they can not cancell it. I don't want anyone else to go throug the same experince . SO
AVOID STREESS AND DO NOT WASTE HARD EARN MONEY TO PURCHASE PRODUCT FORM DRUGSTORE.COM
(1 voted this helpful, 0 funny and 0 agree) |
 | risumonki9 (0) 11/24/2002 | I had many problems with their shopping cart. Things would either be missing, replaced with items I did not want to buy, or once, there was an item that I clicked to buy, and wanted to change, but it WOULD NOT allow me to delete it. What's up with that?
Other than that, they have a good selection of items at decent prices.
(0 voted this helpful, 0 funny and 0 agree) |
 | skye (0) 01/12/2001 | Drugstore.com carries a variety of health and beauty products as well as allowing the user to fill prescriptions. The web site is easy to navigate and they have a searchable database. They have detailed descriptions of items.
(1 voted this helpful, 0 funny and 0 agree) |
 | Sam Girl (0) 01/09/2001 | Drugstore.com has been one of the most reliable shopping sites I've experienced. I believe I had my first online shopping experience with them back in the day. They always have great discounts, for new or returning customers. They also have very speedy delivery and nice packaging. I have never had a problem with my orders through them, something rare in the online shopping world.
(2 voted this helpful, 0 funny and 0 agree) |
 | Chin8619om (0) 07/15/2000 | Drugstore.com provides you with many choices of drug stores. Not only can you compare the price, but you can also look at other health products and tid bits.
(0 voted this helpful, 0 funny and 0 agree) |
 | RKNI8430du (0) 07/11/2000 | This site offered the most helpful suggestions, delivered in a timely manner, and had the most items in stock.
(0 voted this helpful, 0 funny and 0 agree) |
 | Ruby (15) 02/28/2000 | Very convenient and their still at the stage where they're giving freebies with your orders. Nice! My fiance got an order screwed up as well -- in a good way, where they gave her more than she paid for. You don't get that upside surprise at CVS do you?
(1 voted this helpful, 0 funny and 0 agree) |
 | puzz2430om (0) 12/02/1999 | Fast service - good prices
(0 voted this helpful, 0 funny and 0 agree) |
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