Rent Max
4120 NW 28 ST.
Miami ,  FL   33142
United States
Phone: (305) 910-7071
Item added by acegiks. Added on 02/03/2009
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15 Reviews

kohokid
01/08/2012

Rent Max 1

this CO sucks, no service
no supervisor,
car had pump broke for the winsdshield washers!!!???
battery problems
et worse of all it could not be drive more than 4o MPH so NO HIGHWAY????!!!!
stering problems
IT TOOK ME 2 WEEKS TO GET A CAR REPLACED!!!???
they were 1.5 HOURS LATE!!!???
BER
BC:)

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justme26
12/01/2011

Rent Max 1

Horrible they went to pick me up they car look that you just had an accident and I did not think that was the car that I was going to rent to me when I get there they told that there was no car, and the staff very rude .. the car had everything ...they give you a price when you rent and you sign with agrement that prices they charge to card and when you renturn they have different price.that you sign the agrement . i will never rent a car from then i prefer to rent inside the airport....dint like the services,the car was dirty, and price is not what the advertising... i will tell all my friend DONT RENT FROM RENT MAX in Miami













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pl8ennis
06/12/2011

Rent Max 1

I landed in Miami, only to be told by Rent Max (Economy Rent a Car) that they had no car for me ... at all ... right when I was supposed to pick it up! So I had to rent a car from another company by just walking up to their desk; you can imagine what I had to pay. I complained to Orbitz; I don't know why Orbitz lists Rent Max (Economy Rent a Car) on their website.

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TheAttorney
04/12/2011

Rent Max 1

DO NOT RENT FROM THIS COMPANY. I am an executive that rents often (usually long term rentals) and this has been the worst experience. It is a hole in a wall located in a body shop (first big bad impression). The staff is unfriendly and rude. It is managed by a young lady that obviously lacks education and needs some professional training on how to run a business.

Having the need to deal with the owner of the Company because my issues were not being resolved, Many times I have asked to speak to the owner and it has been obvious that the request is being ignored and I have not been directed to him.

I suggest to stay clear from this Company. You are dealing with a badly run Company and they are sneaky and unethical.

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solonon74
11/10/2010

Rent Max 1

Renter, be aware. Do not rent from these guys, they are bunch of Jackals & will rip you off. Also do not fall for the good reviews on this site; they are most definitely from the employees from Rent Max. Remember, you have been warned. Poor quality cars, poor customer service & getting overcharged are what you can expect from Rent Max.

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joyluvr
08/11/2010

Rent Max 1

***PROSPECTIVE CUSTOMERS – DON’T DO IT – THE SLIGHT SAVINGS IS NOT WORTH IT.
If there was a 0 star they would get it. I rented a car from Rent Max online from 7-31-10 thru 8-7-10. When I rented, I understood that it would not be an AVIS or any of the other top notched rental agency. I expected bad, but got worse.
The car was an old PT Cruiser, with scratches and dings all over it. It was, however, clean on the inside, so we thought. Before driving off from the Ft Lauderdale office located at a Days Inn, my husband noticed the check engine light was on. He informed the clerk who said the car had just had an oil change and the service people forgot to turn off the light. After reading some of the reviews I see this is a standard response for them for that issue.
After driving in the car for about 30 minutes we notice a terrible musty order. The car was totally moldy as if it had sat in water for days. The car's guide book was a moldy disgusting mess, so much so that you could not touch it, let alone open it. We had to put it in a plastic bag and throw it in the back. I have asthma and the mold affected me the entire week.
On several - several occasions the car's gages just would not work, including the gas and speedometer. On other occasions the lights would not go off and the car would make dinging noises as if a door or something was left open - it wasn’t. And most times you could not lock the doors with the alarm key.
To add insult to injury when we returned the car we ended up paying 50.00 more then what was quoted on line. Of course I am writing the company and Consumer Affairs (complaint) to see if I can get a real explanation as to why I was charged an extra day when there wasn’t one and how a quote can be so far off. I’ll post the outcome at another time.

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travelintim
03/21/2010

Rent Max 5

Rent Max Car Rental —
On two recent trips to Florida, we wanted to rent SUVs. My husband and I avoid the family minivans as often as we can! For us, small SUVs give us the room we need with 2 adults, 2 kids and lots of luggage!

We went on to Travelocity and Expedia to compare prices of the various car rental companies. The basic cost for a small minivan was $450 per week in Miami Florida. Ouch!

We then turned to Google to see if we could get a bargain. (For those that know me, you know that I love to get nice things-- but I love to get a deal more!) Rent Max Car Rental quoted us at $250 for a week long SUV, We decided on Rent Max Car Rental for our car pick-up. Go Rent Max -- thanks for being half price!!

When arriving in Miami, we were pleasantly surprised how closeby Rent Max Car Rental was to the Airport. It was the just across the street. (we used their free shuttle) There was no line and no waiting at all and the staff was very pleasant and very accomodating.

In our case, United Airlines lost my sons car seat so we needed to rent a car seat last minute. Rent Max Car Rental was great about getting him all set up.

Then, we were assigned our car-- an SUV. We were told we could go out to the lot and pick out any SUV we wanted. They had Saturns, Pontiacs, Chryslers, Toyotas, etc. All seemed reasonable options. The car attendant outside was super helpful. He knew all the cars and suggested the one that we should take--the Equinox. We started loading our luggage into the car when he came zipping around the corner in a different car. He told us we had to switch to this other car because it was nicer, had a better stereo system and was newer. He proceeded to take all our bags out of our car and load us up! How nice!!!

We were off and running with our Rent Max Rental Car. At half the price, we definitely got full service and a decent car for our trip. Also, United found my sons car seat mid-way through our trip and Rent Max Car Rental let us return the car seat rental and get our money back for the days we didnt use it.

Overall, I would recommend RentMaxCarRental.com

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desses
02/21/2010

Rent Max 1

I wish I read the review by "patacakepatacake41" before I used RentMax. I just returned from Ft. Lauderdale where I rented a car from them. When I made the reservation, I assumed that I was renting a late model (fairly new) car, perhaps a 2009 or 2010. Well, I was dead wrong. It was only days later after I looked up the VIN number on the Internet that I found out the car was a 2004 Honda (the year was listed nowhere on the paperwork I was given).

1) I was picked up at the airport and taken to the off site location which was at a Days Inn a few miles from the airport. On arrival to the RentMax office, I asked about other rental car options. There were NONE. The car that they picked me up in was my only option. So here I am as this RentMax office, nowhere near any other rental car places. I felt that I had no choice. What was I going to do? Return to the airport with my family and look for other rental cars?


2) So I sign the contract. I swear, initially I thought the car was not so old. On the contract, I thought it said the car had 9600 miles. Well, I was wrong again. The car had OVER 96 THOUSAND miles on it!!!

3) They wanted $7 more per day for my wife to drive this wreck. I negotiated down to $4 per day.

4) The fuel tank was on EMPTY with the orange light on when they gave it to me. That's a little ridiculous. Come on guys, orange light on, needle below the E!! I had to take the car to the gas station immediately. I felt some redemption when I returned the car with the orange light on (it had been on for over 40 miles. Was running on fumes when I returned it!!).

5) The check engine light was on the entire time I had the car.

5) The breaks sucked. It was obvious that the car needed new breakpads and probably new rotors.

6) The car was dirty when I picked it up.

7) I have rented from Rent a Wreck. At least with them, you go into it knowing you will be renting a wreck. Not so with RentMax.

FINAL WORDS: RENTER BEWARE. I WILL NEVER USE RENTMAX AGAIN!!!

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patacakepataca ke41
02/11/2010

Rent Max 1

I noticed that every person that reviewed before me gave rent max a one star rating (probably because star ratings don't go into the negative). There was also 2 five star ratings. I can almost guarantee you the five star ratings came from employees or family members. There is abdolutely nothing about the service or the cars that i can say anything positive about. The car that I rented would have to improve tremendously to come to the level of a car rented by a company called rent-a-wreck. (I have nothing against Rent-a-wreck as they tell you you will be getting older model cars). The car I rented had the check engine light on which the staff said was because of a recent oil change. The week that I had the car it sputtered, was at times difficult to start and shook a lot when I went on the highway. The car had a bad smell and was very dirty. This is by far the worst car rental experience that I have ever had. The review tips suggest being witty. Well there was nothing funny about this car rental experience!!!

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Gfiorilo
11/06/2009

Rent Max 1

The worst experience ever, in one week I had to change 3 times the car, their cars are old and dirty, they smell, the AC does not work, etc. and the charge to you credit card after you sign the boucher, BE CAREFUL

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velt40
10/28/2009

Rent Max 1

Do not rent from this company. They have poor customer service and old dented cars that snell.
You can rent one thing and they will give you something else..

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Marline
08/05/2009

Rent Max 1

OK where do I begin...we went to pick up the car (9pm on a Sat. night). The clerk was rude (did not greet us or ask us to take a seat). When I saw the car we were getting (way to small) I immediately asked for an upgrade. I was told I couldn't because ALL the the other cars were reserved (really?). The lot was absoulutely full of cars. So we set of for our trip (to Orlando from Miami) at 5am the following day, only to realize that the engine light was on, the car made a horrible sound and one of the seat belt buckles did not work so my 11 year old could not be strapped in. When we returned the car and complained we were offered a discount on a future rental (are you kidding). Oh by the way, the same cars were still on the lot (remember I was told they were all reserved). I will never rent from this company again!

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chippergirl
06/07/2009

Rent Max 1

Do not rent a car from this company. The cars are older models and are full of problems. I rented a car from the Fort Lauderdale Rent Max office and was given a 6 year Ford Taurus that was dirty inside and out. I had body damage plus when you drove over 55 mph the car shook. I called the Fort Lauderdale office to report the problem and ask if I could take the car to the Miami office to have it checked out. I was told that the was fine when the previous driver had it and that Taurus drove rough. Finally, after arguing with the sales person she told me to call the Miami office. I called the Miami office and I was treat really bad by the sales person. He told me he did not have another car for me and could do nothing for me. When I again explained how dirty the car was, he put me on hold and then came back 2 minutes later and told me to bring the car by the Miami office. I was offered another car which was again a Ford Taurus that was at least 4 years old. As I drove off with the car I noticed that the odomdoer and speedmoder was not working. I was so upset by this time I just kept the car because I knew I would not be drive it very much anyway. This car was missing vinyl strips in the interior doors. I drove the car two times and on the third time I went to drive it and the car would not start. When I call the Miami office the young lady that answered try to tell me that I must have left the lights and caused the car to die. I explained that I did not do that and I need to know what to do about the car. She told me to find someone to jump the car and let it run for 30 minutes and it would be fine. I told her that someone from the company needed to come out and check the car because I needed to drive to the airport in the morning for a flight. She told to there was nothing she could do. So I quess in the morning I will get the car towed to FT Lauderdale office and get my free shuttle ride to the airport. Be very aware of this company and what kind of car you are getting. They are not very helpful employees.

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sarahq
05/23/2009

Rent Max 5

I work in Corporate Aviation and travel often. This was without a doubt the best experience ! I extended the rental period 2 days without any hassle and the return was fast and friendly. I will only use Rent Max Car Rental when I need a rental car in Florida from now on ! !
to purchase the tank of gas instead of filling up upon arrival, that was a very good suggestion and was cheaper. And, we were very grateful that the counter agent assisted us immediately and ahead of the long line to split our bill for 2 credit card payments. This was the 3rd time I've used Rent Max Car Rental and will always rent with them first. I am just disappointed that I cannot rent a car in Cleveland, OH at Rent Max Car Rental . Thanks again.

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travelpro123
04/18/2009

Rent Max 5

unbelivable personal service it felt like I was renting a Rolls Royce. When I made my reservation I got the best price from rent max.

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