TravelNow.com is the biggest scheme in the world!! What ever you do STAY AWAY!! The worst thing is that they are able to intercept reservations you make on Hotels.com without you even knowing. I booked a hotel on hotels.com and never received an email confirmation. I called Hotels.com and they informed me they never received the booking. I assumed that I would not be charged and found a few days later that TravelNow.com charged my credit card! I had never even been on their website!!! There is no phone number on their website to call; I found it through a google search. Upon calling them, they answered "hotels.com, How can we assist you."!!!! I explained my situation and they were so shady and unhelpful. They had my reservation and when I asked them why they had never emailed me it, they had nothing to say. I asked them how if I am making a reservation on hotels.com how they could be the ones to charge me and they said they were affiliated with hotels.com. They insisted I call the hotel to try to get my money back. A definite shady business that I am SO surprised has not gotten sued yet!!!!!!!!!! I am definitely spreading the word!!!!

I stayed at America's Best Value Hotel at 2201 Memorial PKWY NW in Huntsville, AL and it was a NIGHTMARE. Within 1 hour of my arrival, I had a women knock on my door inquiring if I was alone. Then she proceeded to offer sex for money. Needless to say that did not go over very well for her. Then, about 1 hour later, another female knocked on my my door (10PM) and offered sex (B-job) for $20. She too also went away very disappointed. Then during the night I received three room to room phone calls from these two women, each time wanting me to change my mind. I finally left the phone off the hook. I did notify the hotel management, but they hardly spoke English, with the excepiton of one who spoke broken English. The only thing the were willing to do is nock off $2.00 from the room rate.

Later that night (around 11:30), there were cars in the parking lot with the one driver revving the engine and another squealing the tires. I notified management and nothing was done. I had to go out there and tell them to knock it off.

This is one hotel which needs to be SHUT DOWN!

!! BAD SERVICE !! NO RELIABILITY !! NOT TRUSTABLE !!

I booked my hotel at Hotels.com, but somehow the real agent behind my booking is TravelNow.com. When I arrived at the hotel, my reservation info was not at the hotel. After I showed my print-out, I got a room, but 2 weeks later, I saw a charge on my credit card at the DOUBLE PRICE from my booking price. I called TravelNow.com, they told me to call the hotel directly, and hung up on me when I asked why I should call hotel but I had contract directly with TravelNow.com for the guaranteed price.

HORRIBLE!!!!!!!!!!!!!!!Not helpful at all. Got hung up TWICE cuz I asked where I was calling....(The Phillipines)!!!!!DO NOT USE THIS COMPANY, you will most certainly be sorry. When I cancelled a "no-cancellation fee booking" I was charge $10.66 What's up with that? REALLY REALLY REALLY....Do not give them your money. A very very unscrupulous company. STAY FAR AWAY!!!!
PS I had to provide at least 1-STAR rating to leave this review but they don't deserve any.

I BOOKED A RESERVATION AT HOMEWOOD SUITES BY HILTON SARASOTA, FL FOR OUR ANNIVERSARY 7/3-5, 2009. WHEN I ARRIVED, THE HOTEL DIDN'T HAVE ANY RESRVATION FOR US. TRAVELNOW HAD MADE US A RESRVATION FOR 6/19-21, 2009. LUCKILY, THE HOTEL HAD A ROOM AVAILABLE, BUT I HAD TO PAY CASH THE SECOND TIME. WHEN I CALLED TRAVELNOW, THEY SAID IF I HAD BOOKED FROM AN AGENT, THEY COULD HELP ME, BUT SINCE I BOOKED ON LINE, THEY CAN'T REFUND ANYTHING. DON'T USE THEM! ESPECIALLY, DON'T BOOK WITH THEM ONLINE - YOU'RE OUT OF LUCK! KAREN HALLGREN, LEESBURG, FLORIDA.

I only gave them one star because it isn't possible to give zero.
After pruchasing two tickets 'someone' tried to use my credit card to purchase another 2, I had to cancel that card.
I had to contact them, the only phone number on their page is a totally different hotel booking company, they did not even know what travelnow is. Took me about 1.5 hrs to find out which company actually has my booking.
I sent them emails, submitted online forms, no answer - so much for their 24/7 dedicated customer care.
Also rang the airline (KLM - another zero-star from me), they weren't even able to tell me which agent made the booking.
My advice: Travelnow.com - avoid it by all means.

The contact number for travelnow.com is 1-800-568-1972. They are part of hotels.com that is how I found the phone number. They ripped me off too, luckily it was only for $5.00.

I made a reservaton through travelnow.com for my daughter at a Hilton hotel near the Sea-Tac aiport to stay in during our snowstorm. When I called the hotel to inform them she would be checking in quite late, they had never heard of me! The confirmation number was not one used by that chain. They were already overbooked and could not accommodate her, she had to spend the night at the airport. I could not find a phone number for travelnow, and they have not responded to email. Has anyone else had a similar experience?

I booked 2 rooms at the Super 8 motel, Monterey, CA via the hotels.com website, which used travelnow.com to make the reservations. When I checked in at the hotel the manager told me that the rate I had was an AAA rate although I am not an AAA member. Nothing about AAA rate was ever mentioned on the website when I booked the rooms. This is clearly an error on the website. I had to pay $78 more than expected. Now travelnow.com offers $30 in vouchers as a compensation for their mistake an consistently denies any answer to my several following emails. Hotels.com say they can't do anything. Therefore I do not recommend to use travelnow.com to make a reservation as they do not seem reliable and offer poor customer service.

Travelnow.com is great. If you are calm when calling they will help you.

Not cheap at all - fares much higher than direct with the airlines. Beware.

I made reservations for two on 3/29/06 and received a phone call the next day from travel.com telling me I would receive confirmation information on my flight. I have still not received any information. What's the holdup?

This is one of my first experiences buying flying tickets, through the internet.We gave all the information they asked us expecting the rate given, then they sent a mail asking to send the credit card information via fax to complete the reservation. They gave us the Airline Itinerary #, this was on Sat. so we faxed the information with no reply on Sun. nor Mon. all of the sudden they send us another e-mail with the response to our reservation # but they said it had to be with more than seven days in advance! We did it within the days beeing asked but after this we had no more response.By this time we could only get airplane tickets with a $200 difference per ticket.There was no way of contacting anyone for a resonable answer. I'm just asking is this fair?

Have booked car with TravelNow.com but have been unable to get in contact since. No answer to E-Mails and cannot find any other means of contact other than mail. Would never use them again.

Very unhelpful; customer service reps were rude and they seemed unable to resolve simple difficulties. Do not buy from TravelNow.com.

Using travelnow was an awful experience for myself on my roommates. 1.) They confirmed our tickets within 24 hours, but then cancelled them citing fraud because our billing address was different from our shipping address. 2.) When calling customer service they were rude and not helpful at all, actually going on to insult us for taking a vacation. The point is, if you have to pay 10 or 20 dollars use another website for the sense of security and also the fact that if your ticket is cancelled the 10 dollar processing fee will still be charged to your account and plane ticket prices may go up later.

i have tried several times to get in contact with them as they sais they had all arranged but nothing was arranged when i tried to get in touch they never answered they are a crowd of cowboys dont do any bussiness with them

has anyone ever had a response from the customer service email address reply@travelnow.com? I have given up waiting.

It was really great at first because I found a cheap price for a cruise. The bad thing was that they didn't mention details like that I had to be 21 or with someone who was 25.