Dell was a great company 5 years ago- I loved my Pentium III-it was a wonderful machine. I bought a Dell P4 a little over 2 years ago- poor service all the way around- tech support was confused and they made critical mistakes- the PC worked well, and was reliable- but Was SLOW- and IMHO was cheaply made. I decided to buy a lowly Celeron processor- a Gateway 2.8 GHZ- with 512 megs of ram it is faster then the Dell P4 at 2.0 GHZ with 768 megs of ram. I liked the better then Dell customer service and more crisp and prompt tech support. The Machine is also better made/more solidly built then the Dell as well.

bad hardware!

Gateway is the Best. I went through 3 dells at my job in 18 months. They are Juck. I have Gateway for my home PC and never had problems with it, and there coustmer support is A1 there call canter is in the US , Compared to Dells which is in INDIA.

I will never buy another Dell again

I am on my thrid Dell. I have purchased over 200 Dells for my company. All is good. Great company and support. I get the add on parts when I need them. Out of 200+ PC I have recieved over the last two years, maybe 3 had a problem. Mainly wires that came lose during shipping. No big deal.

I just bought a Dell, got a great deal on the price, and I'm very happy with the machine overall. The sound card that came with the machine was terrible (if they say you are getting an SB0203, don't get it!), however, it was corrected by customer support very quickly.

Dell is the first brand name computer I have purchased. My previous seven computers were custom built to max speed and power. Dell builds dependable computers that "DO NOT" have down time for machine failure. I currently have a computer lab with Gateway, Compaq, HP and Dell computers. My repair room is littered dead or dying computers made by Gateway, HP, and Compaq while I have never opened a Dell in four years.

It is now April. In November I ordered a Dell computer - The one that arrived had the Wrong CPU!, wrong Graphics Card!!, and Wrong Speakers!!! - I mean what else is there? It was the WRONG Machine!!! Next Dell billed me for the wrong amount, "corrected" for the wrong amount (twice) and 6 MONTHS LATER it is still WRONG. I have not received the correct bill yet. What a Nightmare! Trying to get a competent person to speak to at Dell has proven to be even harder than getting the computer I wanted!! SAVE YOURSELF – RUN AS FAST AS YOU CAN AWAY FROM DELL

Dell is the WORST company I have ever dealt with. Their components have been low quality, often needing replacing. The technical support has been even weaker. IF you should need to escalate an issue BEWARE! Immediately they threaten to go to their legal department. With Dell you need to have a lawyer on retainer. They threaten and are abusive to customers. STAY AWAY FROM DELL!

Very reliable. Excellent specifications/options. Not to mention that all Dells come with a 3 year warranty and excellent customer support. All in all, an excellent investment.

Now Dell's on the other hand are for both people who know about computers and people who don't. You can fully customize your computer before you buy it on their web site. And since the components are separate (and top quality as well) you can always upgrade. Their customer service is one of the best in the business as well.

Dell has very high quality computers that usually don't have major problems. They have great customer service.

Reliable, fast, strong. Affordable. Great computer overall.

Dell has excellent tech support and always replaces defective parts on the occasions they are faulty. Although a bit expensive you get what you pay for- a high quality and strong machine.

best computer ive ever been on!

This computer is a very solid computer. The price is reasonable for what you get, and the customer service is unbeatable. It is fast, and the operating system interacts with the hardware fine.

I have access to this type of computer. It's great, and it came with many excellent programs and has been a tremendous help with work and school.

This computer is indestructable. Compared to other models like Gateway and Compaq, Dell is cheaper, has better customer service, and offers more options. I have had zero problems in two years and my computer still competes with more modern ones.

My sister has one and it works pretty good. It was also very cheap. It is easy to upgrade and it is straight and to the point.

The best part of this product is the price and the technical support from the manufactuare. The price is lower than other computers with the same performance. The design of their desktop is nice too. The technical support line is easy to reach once I have problem with the computer since it's not too busy.