rented once from Advantage Rental Car in Las Vegas at the Las Vegas Airport- thinking it was a good deal - I rented online through Orbitz. Don't make the same mistake I made. Renting from Advantage in Las Vegas ruined, RUINED, my vacation in Death Valley. Go reputable.
Arrived LAS Monday evening ;
Picked up the Advantage rental car; on file for 1 week at $253.
Told the clerk I was going to dv and wanted a safe vehicle; is the suv 4wd?
The clerk (angela?) suggested I take the jeep. Wrangler(?). I went out to look it over; spoke w.the manager out side who assured me it was safe and smooth; Paid extra $15 perday; plus extra for insurance; (I find out later the insurance doesn't cover tires or windshields. WHAT?)
Stayed in LV overnight; drove to DVon Tuesday; short hike later in the afternoon /eve. my friend who flew in from NY I intended to show them the park.
Arrived at the Furnace Creek Ranch ;
Planned big hikes on Wed & Thursday in areas around DV ; the park is huge; drives are long; approaches to hikes are long walks up washes to get to actual trails;
While driving south; one we had a flat; tire; the spare tire had little to no air in it; soft to the touch; and I noticed large plugs - repairs on both the spare tire and the left tire; We had to ask for assistance from a traveler with a compression on their motor home; filled the spare; the jack wasn't tall enough to put the tire back on; so had to shim the jack with flat rocks to gain height. I no longer felt this was a safe vehicle. If advantage sent out a vehicle, a jeep, with 2 large noticeable plugs in the tires and a spare tire without air; what else was not being done..
Got the tire back on ; after a length dirty time; aborted our Wednesday hike and went back to furnace creek chevron; the attendant/mechanic said the tire was flaking in side ; I called Advantage for their directive on how they would prefer I proceed. First, the service station was to replace the 2 tires; the station did not have the proper size tires in stock; Next the idea was to drive to Parumph either that night or early the next day to have the tires replaced; I was speaking w. Doug, who at this point was accommodating; I also spoke w. Diane. .. The proper tires were not available at Big O in Parumph; Doug then said that a replacement car would be coming up to DV that night, Wednesday. With most of the day gone and a compromised vehicle w. no spare tire, we took a modest short hike in the evening. far short of the day long hike we had anticipated. Doug said he would phone that evening w. a message as to the outcome of his plans w. diane.. He may very well have called, but there were no messages waiting for us at the front desk nor on my room telephone.
Wednesday evening there was no vehicle. Finally after 9pm I phoned advantage again. This time spoke w. a woman; who called Doug - the woman relayed to me that the car would be there at 7 the next morning Thursday.
Thursday I woke up early .. sat outside so as not disturb my sleeping travel companion. The car did not arrive. I phoned Advantage. Doug was not irritated with my concerns. I told him my trip was 'ruined'.. adversely affected by having to manage the jeep.. and both full days of my vacation were now being spent on managing this vehicle. He contradicted me saying w. irritation the 'your trip isn't ruined.. the car left at 7:30 this morning.. it will be there in an hour and half " . 1.1/2 hours later at 9 am. No vehicle. From then on I was making calls to your offices ; calling Karen McChesney.. Doug. Angela.. and most of that time was spent on hold .The phone bill from the hotel is $38. Steve arrived at noon. With a dodge nitro. He said he left at 8am. It took Steve 4 hours to drive from Las Vegas to Death Valley that morning. The car had ¼ tank of gas.
By the time we got out it was well after 1pm. Filled the gas tank ($40) We amended our plans again. Choosing a lesser hike in zabriske pt. loop.. as we got a late start. We were caught out as the sun was setting . so we ran up the wash / river bed to get back before dark. My friend fell, severely twisting an ankle, scrapes to the knee, hands and arm; and bruising a rib making breathing deeply uncomfortable. Had we gotten to the trail at a reasonable hour in the morning, we wouldn't have had to run back to the car.
I returned the car to LAS the next day Thursday the attendant, james, did a lot to make me feel like a valued customer. As did Daphney(?) who was the managing attendant .. the car had over ½ tank of gas.

Do I need to say more?
I expect the amount of the rental to be fully refunded. Fully. Additionally, I request Advantage to refund the $38 in telephone charges from the hotel to your assistance phone lines.
I have made numerous phone calls to their offices and not received a call back nor any credits
In sum: Advantage is a fly by night operation. Destined to fail. STEER CLEAR OF ADVANTAGE RENTAL CAR IN LAS VEGAS!