We wanted to hire a car in Los angeles and our age was a problem being under 21 no one wanted to hire a car to us......John from Atwest was very polite extremely prompt with his email replies most courteous and helpful ....picked us up from lax on time and took the time to give us many helpful tips on getting around L.A... i have no hesitation in recommending them to anyone...

This was by far one of the worst experiences we have ever had renting a car. We went through 3 cars before we got one that had air conditioning. All three were absolutely filthy! I took Clorox wipes to sanitize the thing before we could even get in the car. No one was there to drop off the car, we had to wait at the airport to be picked up. the stress of the whole thing was certainly not worth the savings! Never again!

No one there to give us the car, and we had to wait 40 minutes until someone finally showed up. Then no one was there during drop off, when we were ASSURED there would be. The directions for drop-off were unclear and told us to call the manager...who never bothered to pick up the phone. Had to get a cab to make it to the airport on time.

Don't set yourself up for unneeded stress. Avoid at all costs.

They cancelled our rental right before Christmas! When we booked rentals were around $300, now they are $800!! And, they didn't offer anything in return. I would NOT use them again. They are very unreliable!