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Elite Moving And Storage

Item added by cimbrel30. Added on 05/07/2009
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3 Reviews

mkc
11/04/2009

Elite Moving And Storage 1

NEVER NEVER NEVER!!! Let me give you the short version:

1) We were charged 1,000$ more than we were originally quoted
2) We were originally told that we could have the delivery date we requested then 1/2 way through the truck being loaded we were told that "No, it could be up to 2 weeks for the delivery"
3) BUT we could have it delivered the day we wanted IF we pay an extra $500...then "No, it can't be delivered that day" because of driving/trucking laws (so we had to pay for an extra night in a hotel since we'd arrive to the new home w/o beds)
4) We were charged almost $400 in packing tape and bubble wrap (and they only secured 1/2 of our boxes - towards the end they were just tossing things on the truck)
5) When the items were delivered furniture was broken, scratched, damaged and just horribly mistreated.

Finally - a month after the move and we called the office to complain - when the owner called us we were told that we initialed for everything at the beginning (No, at the end) and the owner FLAT OUT TOLD US WE WERE LYING!!

If you value your belongings, money and peace of mind you'll NEVER use these people!

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LeslieDeVinchi
10/24/2009

Elite Moving And Storage 5

I am satisfied with the way that my possessions were treated and the professionalism of the crew that picked up the items as well with the 2nd crew that delivered. The office personal was knowable and was there for me at all times. On each call I’ve made before scheduling this move I got very detailed information and explanation of what should be done and how things should be packed. I also was able to speak with my sales person after the pick up on more then one occasions and if he wasn’t available there always was a manager to answer my questions. My belongings are in a good condition after the delivery and I am not missing a thing. What else you need from your moving company?

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sandra15
10/09/2009

Elite Moving And Storage 5

Thank you Elite Moving!!!
Thank you for moving me back to my home in New Orleans after my house was rebuild. It was a emotional move for me and you definitely knew how to handle my things. I was lucky with your company and was happy with my choice of movers.”
Laticia S. WI-LA

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