helli81559 05/11/2009
I have a medical condition from a childhood injury that makes getting glasses difficult. After nine weeks and five different lens remakes by four different people I was told "I could not be satisfied". All I asked for was to be able to see as well or better than my old glasses. I was offered a refund of $297.71for the glasses only. I felt I should be refunded the exam fee also ($123.32), as I will have to pay another doctor for another exam. It seems they only care about selling glasses not helping peoples medical conditions.
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