 | bassman44113 (17) 04/21/2007 | I once was asked to "never come back" to the Improv because the waitress was sooo bad that I commented about it on the back of the check. The problem it seems is that a %15 gratuity is automaticly added to the check, therefore removing all incentive for the help to be kind, courteous and helpful. Even though I have been there several times before this incident, I will be happy to NEVER will go back, thanks to their idiodic policy.
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