Bally Total Fitness - 8700 W Bryn Mawr Ave

Bally Total Fitness - 8700 W Bryn Mawr Ave
8700 W Bryn Mawr Ave
Chicago ,  IL   60631-3512
United States
Phone: (773) 380-3000
Added on 11/19/2004
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1 Reviews

jmsb3
03/07/2010

Bally Total Fitness - 8700 W Bryn Mawr Ave 3

3 stars

March 07, 2010
I am writing you today about a safety problem at the Bally Total Fitness where I work out almost daily. This gym is located at 8221 Town Center Dr, Nottingham Md. 21236. I have attempted on three separate occasions to report this problem to the management. The first time was about a month ago where I made a report to a manager on duty and showed him three members walking side by side using both the walking and jogging lanes lanes. Unfortunately, I did not get his name. The second time was about a week and a half ago when I spoke with Jason. The third time was today speaking to Kala and Jason. After three attempts the problem is still not resolved. As the Headquarters office, I hope you will be able to resolve this problem.
I use the track to jog which is on the second floor of the building. It contains a lane for walking, jogging and one for running. The rules to me are quite clear and posted in four different turns on the track. However, people consistently walk side by side in the walking lane, they walk side by side using the walking and jogging lanes and even use all three lanes to walk side by side so they can socialize while exercising. Conversely, others are running in the walking and jogging lanes. So another words, there is no rhyme to reason when it comes to the organization of exercise.
As I mentioned I have brought this to the attention of management three times.
While jogging I attempted to go around a woman who was walking in the jogging lane while conversing with her partner in the walking lane. Excusing myself while attempting to pass her I accidently brushed her. She made an issue of the accident even after I attempted to explain that you really are not suppose to be walking side by side in different lanes. Her response was I can talk to my husband whenever I want. She told me she was going down stair to report me. A little later a young girl showed up with this woman. I believe she said her name was Kala. In spite of explaining the situation to Kala, Kala told me I should be courteous and be careful to go around this woman. In other words, be careful not to hurt the people breaking the rules. Kala and the woman pointed out people on the track as we talked doing the same thing. How do you explain to someone that is my exact point. However, the Bally rep made no attempt to say a word to any of the people going against the rules.
I would like to make a couple of points.
Posted safety rules state you should not walk side by side in a lane, much less walk in a jogging lane. Of course you have to go around someone who is walking in your jogging lane, however you then risk running into the runner coming up from behind you in the running lane. There is nothing wrong with the safety rules and I completely agree with them. The problem here is that management for this facility not only allows anything goes but sides with the members who are breaking the safety rules.
Prior to this accident, I spoke with Jason and suggested that maybe it would not be a bad idea to post the safety rules periodically around the track instead of only the corners. I also suggested that a staff member could also monitor the track periodically and remind members that if they cannot obey the safety rules they will have to leave the track. This is a very nice track and there is no reason why everyone can not enjoy their exercise safely if the rules are obeyed. I hope you can help me with this problem as I enjoy this facility and Bally’s. I do not want to have to resign my membership because of something so avoidable.
Sincerely,
John McClaskey

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