| REVIEWER | RATING & REVIEW |
 | ws4122 (0) 02/02/2008 | My fourth time through Frankfurt. I don't know how they can do so well with such a big job. Contrary to what I read here, we have found the staff to be quite friendly and capable. What a breeze to connect with rail transportation. We had an attendant go out of his way to explain the system to us, and to help us with our bags. We do not like the smoking, either, but managed to survive. We feel safe here, if not smoke free.
(2 voted this helpful, 0 funny and 0 agree) |
 | twansalem (36) 05/23/2007 | I managed to find my way around pretty easily. But this was the first non-U.S. airport that I'd been to, so I had fairly low expectations before I got there. I sort of expected to be confused and have no idea how to find my luggage or catch a train, and I ended up having very little trouble with these things, so I consider my experience of flying into, and out of Frankfurt to be a positive one.
(1 voted this helpful, 0 funny and 0 agree) |
 | earthbound (37) 11/06/2005 | Clean, sterile even. A large soulless place, more so than other airports. Easy access to trains is a plus. Unfriendly staff and long walks between gates a minus.
(4 voted this helpful, 0 funny and 0 agree) |
 | Paul Meyer (1) 11/10/2004 | The airport in Frankfurt is clean and provides the infrastructure (restaurants, shopping) you would expect in an airport of that size. Security staff is - not always but by far too often - unfriendly. Unfortunately, you will normally have to walk long distances for your connecting flight.
Clearly substandard is Frankfurt's smoking policy: smoking areas are every 10 meters which means the whole airport stinks. I couldn't find any restaurant/bar with a no-smoking area.
(0 voted this helpful, 0 funny and 0 agree) |
 | TheTraweller (0) 11/10/2004 | The airport in Frankfurt is clean and provides the infrastructure (restaurants, shopping) you would expect in an airport of that size. Security staff is - not always but by far too often - unfriendly. Unfortunately, you will normally have to walk long distances for your connecting flight.
Clearly substandard is Frankfurt's smoking policy: smoking areas are every 10 meters which means the whole airport stinks. I couldn't find any restaurant/bar with a no-smoking area.
(2 voted this helpful, 0 funny and 0 agree) |
 | HK (0) 06/20/2004 | Terrible. Undermanned, overpoliced, poor facilities and dreadfully signed. The transit location from Hell.
(0 voted this helpful, 0 funny and 0 agree) |
 | Sundiszno (30) 03/31/2004 | Frankfurt, in my experience,is generally well-organized, but it moves people like cattle. Security has always been tight, but last September I went through and it was exceptionally tough - better than at US airports. The downside is that once we got into a waiting area, they would not let people out even to go to the rest room. Waiting areas tended to be a bit smokefilled.
(1 voted this helpful, 0 funny and 0 agree) |
 | Vodkaboy (0) 02/19/2003 | Frankfurt... Totally confusing mess. I flew through in Jan 2003, not a single flight departures board to find my connecting flight. I followed the signs to the transit train and came to a blocked wall. Tried going back the way I had come and the doors were closed. I finally had to go the OPPOSITE way to the signs and at the far end of the terminal, completely the opposite way to the signs, I found the transit link. The other hald of the terminal was dark, black plastic floors and low ceilings. Not warm, friendly or welcoming. The shopping is limited, very poor. Only good think is the network!
(0 voted this helpful, 0 funny and 0 agree) |
 | Shroomwoman (12) 12/06/2001 | For safety, Frankfurt Airport deserves five stars. I was there in October, and I was checked five times (including a search of my carry-on bags) before boarding a flight to the United States. The airport security workers were professional and polite, and I got the feeling that they cared about their jobs. It was impressive. For courtesy and comfort, however, Frankfurt Airport deserves one star. I was treated very rudely at a shop, by an airline representative, and at McDonald's. I would go so far as to call their behavior hostile, which I certainly didn't appreciate. In addition, the waiting areas were very small, and there was limited seating. Overall, my stay at the Frankfurt Airport was unpleasant, but I felt very safe!
(8 voted this helpful, 0 funny and 0 agree) |
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